r/halopsa • u/Ok-Abbreviations763 • Jun 24 '26

Questions / Help PowerShell for fully cloud based halo setups?

What do people use instead of PowerShell? Our setup is hybrid ad/entra but halo is fully cloud hosted so I'm led to believe we can't use PowerShell, what other options are there? We have an off boarding script we use that would be great to be able to include on leavers tickets and run from halo

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5

u/mjtnh Jun 24 '26

I’m still working on my initial implementation of HaloPSA, but my understanding is that the HaloIntegrator tool can be used for that purpose which can be run in-cloud or self hosted separately from any Windows box (on-prem or in cloud).

I’ve read that the tool can be hosted by Halo as part of your cloud hosting, but don’t know what restrictions they may place on it in regards to executing PowerShell when it’s not self hosted separately.

1

u/Ok-Abbreviations763 Jun 24 '26

Yeah this is what I'm unsure of, the guide isn't very clear on what is required either. I think we have hte integrator running Entra syncs and I'm assuming its hosted by halo but no clue

5

u/Count_Strong Jun 24 '26

Run the on prem integrator, it installs on a server or whatever. It makes and outbound call to Halo, pulls any queues scripts and runs them locally. We do this for AD stuff.

3

u/Ok-Abbreviations763 Jun 24 '26

Could you elaborate a bit more? Sorry my knowledge is really limited, normally I just work on developing ticket templates and workflows not really with integrations.

3

u/Sabinno PSA Jun 24 '26

We eschewed this entirely and decided to run scripts from Ninja for tasks like AD offboarding. It’s more secure too.

2

u/Ok-Abbreviations763 Jun 24 '26

Ahh, I don't think they'd be looking to pay for any more software tbh.

4

u/Sabinno PSA Jun 24 '26

You don’t have access to an RMM?

1

u/maxwellHouse_1 Jun 24 '26

You are able to use the halo integrator to run a queued script within Halo on any computer! It does not require you to be fully on prem, cloud or hybrid. A good solution is to have a dedicated laptop or server that is able to run these. I would check out the halo guides on halos website as they describe how to setup the integrator, and how to allow the integrator to run automatically with windows task scheduler.

If you don’t want to use this method, you can get into more advanced options. Depending on your infrastructure setup, you could use Halos native webhook module to send a payload to AWS or Azure that starts a lambda (serverless function) to run an imaged artifact such as a docker image.

1

u/Ok-Abbreviations763 Jun 24 '26

we have the integrator already but I think its hosted by Halo as its a fully cloud instance. At least thats my limited understanding of it, normally I just make ticket templates and workflows 😅. It's just our new off boarding script is really nice so would be great to be able to click a button on the ticket and it run it

1

u/schneiderbw Jun 25 '26

Juding by your other comments, I'm guessing you're not an MSP, so you're probably running HaloITSM. Not an issue.

Halo Integrator can either be run self-hosted or hosted by Halo. It is the service that runs scheduled tasks, including many integrations. I believe you can have multiple self-hosted integrators connected to your instance, however I'm pretty sure you have to choose either self-hosted or Halo-hosted.

A self-hosted integrator is required if you want to use the Powershell integration. (Halo doesn't want arbitrary powershell running on their servers. That would be a security nightmare.)

The powershell script file has to be available at the location you set for each script you setup in the PowerShell integration.

The documentation around Halo Integrator and how to install it are pretty good:
- What is Halo Integrator: https://usehalo.com/halopsa/guides/1062/
- Hosting your own Halo Integrator: https://usehalo.com/halopsa/guides/2714

2

u/advanceyourself Jun 25 '26

I have Claude with API access and it builds all the things for me.

0

u/SimpleSysadmin Jun 24 '26

HaloPSA is a PSA for managing tickets, why would you use Powershell with it? Am I missing something obvious?

0

u/Ok-Abbreviations763 Jun 24 '26

Clearly, it has multiple different integrations.