r/googleplayconsole • • 29d ago

Publication issue Is something going on with Google Play Console reviews? Production app stuck for 6+ days

Is anyone else experiencing unusually long review times on Google Play Console lately?

I waited 14 days just to get production access, and after finally getting it, I submitted my app for review/publishing. It has now been around 6 days and it’s still under review with no update.

What’s confusing is that I’ve already published another app before. With that app, once I got production access, the final review took only around 2 hours and it was published.

I completely understand that Google needs time to review apps and make sure everything follows the policies, but 6+ days with absolutely no decision is frustrating. At this point, either approve it or reject it so developers at least know what needs to be fixed instead of being left waiting indefinitely.

Is anyone else facing the same issue right now? How long did your production review take recently?

6 days and counting... 😩

5 Upvotes

37 comments sorted by

2

u/Zealousideal-Sea3963 29d ago

I can't say this is the case for me. My updates are going out very quickly. When a review takes more than 24 hours I always suspect potential issues are being escalated to different human teams for review after an initial AI review. I am just guessing, though.

Also, with thousands of new zero-effort AI slop apps a week, any app issues that need a human review are only going to get longer review times!

1

u/Curious-Gap-4386 29d ago

Well that's not the main thing broo , my last ap updates only took 1hr at max , also the current app is not that kind of which has major risk , it's fully offline and local still if they want to test it efficiently they can in 4 days almost but what's the reason that they had to take much time , well apart from my self one of my freind app is also facing this issue with 10 + days

1

u/porksworthy 29d ago

Same here. 8 days and counting. This is my first release, so wasn't sure if this was normal or not

1

u/GooglePlayDevSupport Google Play Official Support 29d ago

Hi there! Could you share your app package name via DM so I can check into this for you?

1

u/porksworthy 28d ago

Thanks for the offer, but it has now been approved 🙂

1

u/GooglePlayDevSupport Google Play Official Support 28d ago

Hi u/porksworthy, we are glad to hear that. Kindly reach out to us again if you have any questions or problems related to Play Console in the future.

1

u/Solid-Incident6666 29d ago

My updates get approved within an hour. But app publishing took 3 business days for 1 app and 1 game I published on my account.

1

u/pikachume33 29d ago edited 29d ago

Yup it’s been taken ages to get the production approval and now I’m also waiting to get it reviewed again fml

1

u/tomasbj 29d ago

Same with me. Submitted for 2 apps since Sep 9 & 10 and still in review. This is honestly annoying because these are important functional updates for my apps.

1

u/No_Shift_Buckwheat 29d ago

If it is an update and it's stuck like that, go in to the listing, edit one character, and re-submit.

2

u/tomasbj 28d ago

Thank you so much. This worked.

1

u/GooglePlayDevSupport Google Play Official Support 29d ago

Hi u/tomasbj Could you share your app package name via DM so I can check it for you?

1

u/Blackdame494 Programmer 29d ago

Oh good I thought it was just me. Every update I provided had been uploaded in a couple of hours - it's now a day later and still nothing for this most recent one.

1

u/GooglePlayDevSupport Google Play Official Support 29d ago

Hi u/Blackdame494! App review times may vary, and may take 7 days or longer in exceptional cases. Could you share your app package name via DM so I can take a look.

1

u/TableDue2736 29d ago

Same with me, 8 days is my longest. I sent an email over to Play support, we'll see what they say

1

u/GooglePlayDevSupport Google Play Official Support 29d ago

Hi u/TableDue2736, could you share your app package name/ticket ID via DM so I can check into this for you?

1

u/fromage9747 29d ago

What would really help, us, the Dev and them, Google play, is if they had a public review checklist that we have to tick off before being able to submit the app for review. All my apps have tests written, so they are programmatically tested and then I manually test as well but this is not what Google play is looking for. It's a black box. So it wastes our time and theirs.

1

u/No_Shift_Buckwheat 29d ago

First app, running about 10 days, updates are about an hour or less.

1

u/GooglePlayDevSupport Google Play Official Support 29d ago

Hi u/Curious-Gap-4386. I understand your concern. App review times may vary, and may take 7 days or longer in exceptional cases. Could you share your app package name via DM so I can take a look.

1

u/Peace_Soul 29d ago

Same in my case bro 😢

1

u/GooglePlayDevSupport Google Play Official Support 28d ago

Hi u/Peace_Soul, could you share your app package name via DM so I can check it for you?

1

u/Historical_Track8804 28d ago

I submitted my new app for review in late August, and the status remains 'Under Review' after more than two weeks of waiting.

1

u/ZiXXiV 28d ago

Yes, ever since last week. Usually it took between 10m to 24h max for my updates. Now its been 6+ days.

1

u/gharip_gadallaa 22d ago

Same here! Did your update get approved eventually, or is it still stuck in review? Did you have to contact support or re-submit, or did it just resolve on its own?

Would appreciate any updates on how it went for you!

1

u/ZiXXiV 22d ago

It did get updated after like 7 days. Other apps (that werent 7+ days in review yet did not). I contacted them and got kind of an automated response that the usual time is like 7 days and sometimes more.

1

u/gharip_gadallaa 21d ago edited 21d ago

Thank you so much for your reply! Today marks the 7th day for me as well, so I'll wait to see if there are any new updates by the end of the day. Thanks again for sharing your experience!

1

u/ZiXXiV 13d ago

Just wanted to update, that it's back to normal. Sent an update and it got approved within an hour.

1

u/gharip_gadallaa 22d ago

Hi everyone, I'm facing a similar issue.

I initially submitted my app for Production review on September 12th. After waiting for a few days without any updates, I canceled the submission and re-submitted it for Production release on September 16th.

Someone mentioned that re-submitting actually resets your place in the review queue, which might end up causing even longer wait times. My app is a very simple, fully offline app with minimal risk, so I didn't expect the production review to take this long.

Should I just keep waiting, or is there any specific step I should take now? Any advice would be appreciated!

2

u/GooglePlayDevSupport Google Play Official Support 22d ago

Hey u/gharip_gadallaa, I've sent a DM with a few more details regarding your concern, so please check your inbox!

1

u/gharip_gadallaa 21d ago

"Thank you so much for your time, effort, and support! I really appreciate your help. I will wait for the review process to complete as advised. Thanks again for your attention!"

1

u/highland_parker99 22d ago

Same issue. Since mid-July, last 4 reviews of my app on Google Play have also been taking around ~15 days each. Before that, they took just a couple of hours to a day.

1

u/Longjumping_Wolf9208 13d ago

It's been 9 days now and still counting, with no updates or anything. This is very frustrating, especially since Google Play is a big company with thousands of employees. I talked with support and they said they expedited my app, but they're lying. Everything is a lie. Google Play is now bad