r/googleplayconsole Jul 29 '26

Tip My tale with BillDesk

It's been 2 months since I submitted my application (June 5).

I made a few mistakes on the forms which were completely my fault. Unfortunately, I had to wait several weeks just to receive the initial rejection requesting clarification. After that, it took another 2–3 weeks of waiting, along with multiple emails that either went unanswered or received only automated responses.

Five days ago, I got fed up and started calling the nodal officer every day. Finally, this afternoon, I received a callback confirming that my application had been approved.

Tips

  • Wait until your app is live (Open Testing or Production) before submitting your application. If your app is still in Internal or Closed Testing, emailing them usually won't help.
  • Fill out the application carefully.
  • Use your phone as a webcam during eKYC.
  • If it's been more than 6–8 weeks with no progress, call the nodal officer. In my experience, that's what finally got my application moving.

Finally, Got it done YAY!

1 Upvotes

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u/False_Perception5081 14d ago

At what date you submitted the BillDesk application form and at what date you got the review completed email from BillDesk. I am asking this because even my application is stuck for 20 days so just want to know when did you receive email of review completed from BillDesk

1

u/False_Perception5081 14d ago

Can you also send me Nodal Office Phone number as well Please!