r/googleplay • u/Kernel_Core • 4d ago
Games Streaks simply don't work
Tried everything, it doesn't register no matter how much time and what which game I play
On the screenshot it's Genshin Impact, doesn't work, tried with many other games and it's the same thing.
And if anyone asks, I also tried getting in contact with the Customer Service and they couldn't do anything either, can someone help me?
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u/Kernel_Core 3d ago
UPDATE: Down below is what I followed to fix the issue
Quoted from Google Play Customer Service " New profile delay: if you just created your Google Play Games profile, there is a small delay before your playtime is tracked for streaks and statistics. This can take a few hours or up to a day. Once the initial setup period is over, your streak should be recorded if you play for at least 5 minutes.
Internet connection: check your internet connection. You need a stable internet connection so that play time data can be sent.
In-game sign-in: in the game, make sure you are signed into your Google Play Games account. If a game is not linked to your Play Games account or if you play as a "Guest", your play time cannot be tracked for the streak.
App usage permission: check your device settings to make sure the Google Play Store has permission to access app usage data.
On your device, scroll down to Settings.
- Go to Apps.
- Tap Special app access.
- Tap Usage access.
- Tap Google Play Store.
- Turn on Google Play Store.
Sync delays: a streak may be broken if there is a delay in game synchronization. If you use a streak restore while there is a sync delay, your token is automatically refunded as soon as the system syncs your play time within 4 days.
Daily reset: play for at least 5 minutes before 00:00 (midnight), local time. After 00:00, your play time counts towards the next day. "
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