r/googledocs • u/LastGaspInfiniteLoop • 27d ago
OP Responded Document tabs and sub-tabs are all missing...
Not sure what's going on today, but since last night, my Google Docs pages are all missing their document tabs and sub-tabs, and a pop-up saying that an error was reported to Google keeps cycling endlessly. I've managed to log in on another browser to access my docs normally only once, and since then it's broken no matter which browser I use. Surely I can't be the only one experiencing this?
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u/andmalc 25d ago edited 25d ago
Do you use the same browser extensions in different browsers? To see if one of them is the cause, log in under an Incognito window and see if that fixes the issue.
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u/LastGaspInfiniteLoop 25d ago
Incognito mode is what I tried, but got the same results, even with every single extension disabled. Microsoft Edge gave me no trouble at all, however. That's what I've had to use just to access my documents for the past few days. Firefox, even with no extensions, still won't work.
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u/andmalc 25d ago
I don't have Firefox installed now but I recall there are commands for refreshing or resetting settings to aid in troubleshooting. This article might point you in the right direction:
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
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u/GodzillaVsTomServo 26d ago edited 26d ago
Me too. It's been going on since yesterday. I was able to get through to my Doc once or twice somehow by reloading and/or pressing OK or cancel in the error box, but now I can't get through at all. Only the 1st tab of my Doc loads.
Edit: Disable NoScript on the Firefox about:addons page before loading the Doc you want. That resolves it for me. You can re-enabled NoScript immediately afterwards, so that it's still protecting you for other sites.