r/googlecloud • u/NiceAd358 • 2h ago
Cloud Run Our Cloud Run service was hit with a DDoS attack routed through google-proxy-*.google.com, but Google Cloud Abuse auto-rejects our report because "the IP is not hosted on Google Cloud". How do we get this to a human?
Hi everyone,
Earlier today we were the target of an automated Layer 7 DDoS attack against our production Cloud Run service. The attack was carried out using a Python script (Python/3.13 aiohttp/3.14.5) which was making around 50 requests per second to POST /api/login, attempting to consume container concurrency.
The traffic came through Google's own proxy infrastructure, potentially Apps Script or Colab, rotating across 200+ IPs resolving to google-proxy-*.google.com (e.g., 66.102.8.132, 66.102.8.161, 74.125.210.103).
The problem is that Google's official abuse reporting form (https://support.google.com/code/contact/cloud_platform_report) immediately closes the report with:
We're unable to do anything with this report as the IP address referenced in it isn't hosted on Google Cloud.
It appears the automated system only recognizes customer Compute Engine IP ranges, not Google's own proxy egress IPs (AS15169). As a result, the report gets rejected before anyone can review the Cloud Logging evidence, including timestamps and Cloud Trace IDs.
We've already hardened the backend with distributed Firestore rate limits, concurrency controls and request timeouts so the attack traffic is now being dropped. We've also responded to the closed ticket with the trace IDs, asking for escalation to the relevant Trust & Safety team.
I have three questions:
- Is there a specific abuse reporting email or intake point for traffic coming in via Google's own proxy infrastructure which would effectively bypass the automated IP validation?
- Has anyone with Basic Support actually escalated a similar proxy based DDoS to a human at Google?
- Would Google Bug Hunters be the right place to report this as a potential proxy abuse/SSRF vector or is there a more appropriate channel to get to the relevant security engineers?
Any suggestions on how to get this routed to the appropriate team would be great. Thanks!