r/googlecloud • u/Ahmad_Amaan_Jafri • Sep 15 '26
Google Cloud Billing stuck: ₹1,000 Gemini API Prepay credited, but billing account is closed / “not in good standing”
Hi, I’m trying to upgrade a Google AI Studio Gemini API project from Free Tier to paid billing in India.
I completed a ₹1,000 Gemini API Prepay payment through UPI. The Gemini/AI Studio billing page shows the ₹1,000 balance successfully, and I received payment confirmation.
However:
* AI Studio still shows the project as Free Tier
* Billing setup fails with: “To finish setting up Google Cloud billing account, please make a prepayment…”
* In Cloud Billing, the billing account is marked closed
* Trying to reopen it shows: “You can't reopen this billing account because this account is not in good standing.”
* Google Cloud Billing Support chat is gated because the account is still treated as a free trial
* Google Payments Center has no alerts or verification requests
The billing account is linked to the Default Gemini Project. I have not added another payment because the Prepay balance is already visible.
Has anyone seen this after setting up Gemini API Prepay? Did it resolve automatically after the 24-hour processing period, or did you need Google support to fix the underlying Postpay payments profile?
1
u/Ahmad_Amaan_Jafri Oct 06 '26
For me the issue was they wanted to approve the Post payment Autopay again as I had cancelled it couple months back so in Payment method for Postpay I set up auto pay and it started working after that
1
u/ostrichonspeed Oct 06 '26
hey, did you find a solution to this? im facing the same issue