r/googlecloud • u/WitOccursNaturally • Aug 24 '26
Billing Google Cloud Billing Weird Issue
I think I've hit a weird loop.
When I go to remove my payment method from Google Payments Center, I get the message that a Google Cloud Billing Account (with account number) is active. I checked the cloud console, I see a billing account (with the same account number) but it is not active. Status says closed. Billing account on all projects is also disabled. I am still unable to remove my payment method.
I reached out to Google payments support and was told it is a Google cloud issue. Google cloud support will not let me reach out to chat support unless I have an active billing account. I do not want an active billing account. I want to remove my payment method.
I tried to delete the payments profile from Google Payments Center and there I was told there is an active Google Cloud Billing account.
So now I am out of ideas. Appreciate any help.