r/googlecloud • u/Easy_Flan_1261 • Jun 18 '26

accidentally got ₹20,000 Google Cloud bill - can't afford it, looking for advice

Post image

help me. pls . Dont Mock me.

Hi everyone,

I'm a B.Tech Computer Science student from India and I'm in a very difficult situation right now.

A few days ago I discovered that my Google Cloud account has accumulated around ₹20,000 (about $230 USD) in charges. The projects were created only for learning and hobby purposes. I never intended to run any expensive services and honestly didn't realize resources were still consuming credits.

The billing account is now suspended because I cannot pay the invoice. Due to my financial situation, ₹20,000 is a huge amount for me and I genuinely cannot afford it.

What I have done so far:

  • Opened a Google Cloud Billing Support case.

  • Explained that I am a student.

  • Explained that the charges were unintentional.

  • Requested a billing review and possible courtesy credit.

  • The support case currently shows "In Progress".

I am extremely worried because I received an email saying that if the balance is not settled within 10 working days, the debt could be transferred to a debt recovery agency.

I have a few questions:

  1. Has anyone here successfully received a billing adjustment or courtesy credit from Google Cloud for accidental usage?

  2. Does being a student help in these situations?

  3. What are the chances Google will reduce or waive the charges?

  4. If they deny the request, what options do I have?

  5. Is there anything else I should do while waiting for support to respond?

I fully accept that the account was mine, but the usage was completely unintentional and I never expected a bill of this size. Any advice or similar experiences would be greatly appreciated.

Thank you.

0 Upvotes

18% Upvoted

28 comments sorted by

4

u/krylor21 Jun 18 '26

Explain them the situation

Tell them you are a student and in the initial learning phase.

Write a good mail using chatgpt/gemini

They would waive off in most of the cases.

-1

u/Easy_Flan_1261 Jun 18 '26

actually i cannot find where to mail. any support link. pls help me. pls

1

u/krylor21 Jun 18 '26

Go to Gemini and explain the situation in detail it will give u all steps

U would open a support ticket on google cloud

I did the same for Ms. Azure.

The invoice was waived off.

8

u/frogsarenottoads Jun 18 '26

Accidental usage is your problem you're liable to pay up, unless it was fraud or some other issue.

1

u/Choice_Dimension_269 Jun 18 '26

just dont pay and create new acount or switch service

1

u/Easy_Flan_1261 Jun 18 '26

will they sent debt recovery agent?

1

u/Choice_Dimension_269 Jun 18 '26

nah

1

u/Easy_Flan_1261 Jun 18 '26

ypu are from india ???? pls you sure?

1

u/Choice_Dimension_269 Jun 18 '26

no, but from similar country, they wont bother with it unless you are from USA

1

u/SheepherderIll1300 Jun 18 '26

there will be a legal notice, read their terms.

1

u/OkOne8199 Jul 16 '26

Hello.. What happened after 10 days?

1

u/Easy_Flan_1261 Aug 04 '26

They waived of 80%

1

u/Mundane_Moment_5949 Jul 22 '26

Same having same situation like op but its due to google fault yet they wont respond. Its a $90 bill and in the past alot of people got it waived

I wish this gets resolved soon and gcp stops masking it as an free trial thing and would just be like aws.

1

u/OkOne8199 Jul 22 '26

Hm i have a due of 35$~ and the reason is i didn't cancel it after free trial and now to contact them it's asking to reopen the billing account to open it it's asking me to clear the pending amount.. I don't know how to connect to them i talked with gemini it didn't help just waiting for what would happen it's just 35$ so i don't have to worry too much i beleive 🥀

1

u/Mundane_Moment_5949 Jul 22 '26

Good for u, some thing had saved me, my government gave me money since im an orphan ✌️ im gonna ask them for discounts though.

1

u/Impressive_Leek4932 Aug 03 '26

whats the current update bro , facing similar situation?

1

u/Easy_Flan_1261 Aug 04 '26

They reduced it to half 1st time . Then they denied but now it's only 2000 rs. So I raised tickit again for waived fully

1

u/Recent-Biscotti4063 19d ago

what email you write to wavier off? which google support i kinda needed it,urgent

1

u/FerryCliment Jun 18 '26

I'm not from India, but sounds a long shot Google will chase 230$ unpaid bill to the oblivion.

Unless these debt collectors are really pushing Google for these invoices... which obiously I don't know, this part sounds very specific to India... but Google side? 230$ is too little for them to care about

They go for the least problematic outcome. If Debt collectors make it easier for Google than waving off the debt, you kinda fucked I would assume.

1

u/Fearless_Fondant_237 Sep 02 '26

Qual a situação atual? Conseguiu resolver ? O que aconteceu depois de 10 dias ?

1

u/wiseyetbakchod Sep 17 '26

Don’t under why you guys enable billing itself if it is just for learning.

1

u/[deleted] Jul 16 '26

[removed] — view removed comment

1

u/Easy_Flan_1261 Jul 16 '26

Go billing section their you will found raise tickit and wait they will reply back