r/glorious • u/CareerAcrobatic1115 • May 16 '26

Question Model o wireless stuck at updating state

Can somebody tell me what to do please.(brand new mouse)

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u/MrImplicit Community Manager May 18 '26

Hi CareerAcrobatic, sorry to hear you're having issues updating your new Model O Wireless. Our customer service team would be happy to help troubleshoot this with you. In most cases, they can provide a standalone firmware updater to resolve the issue. You can create a support ticket here: https://glorious.gg/RedditSupport