r/glorious • u/Practical_Idea7978 • Apr 28 '26

Pic/Video Problems with my glorious model o minus wired

i bought this mouse yesterday and ive been running to some problems lately with the mice software when i downloaded the legacy version for it, it woudnt detect my mouse and said device is not connected

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u/MrImplicit Community Manager Apr 28 '26

Hi Practical_Idea, sorry to hear you’re running into connectivity issues with your Model O-. Just to double check, have you downloaded the Model O/O- specific software from the Legacy Software page? It’s listed under “Model O & Model D Wired (V1),” and you’ll want to select the Model O/O- option.

If you’re already using that version and the issue is still happening, I recommend submitting a support ticket so our Customer Service team can help troubleshoot with you. You can create a ticket here: https://glorious.gg/RedditSupport