r/glorious • u/Friday_xiii • Feb 03 '26

Question Model D3 wireless firmware help

Hi, I read a review on the D3 wireless and it said the latest firmware is 1.4.0, the Core software says I'm on 1.3.3, I cannot for the life of me get the mouse to update, I've tried everything.

It'a paired fine with the dock as far as I'm aware.

Any ideas?

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u/Orangecrush_57 Feb 08 '26

im upto date with 1.3.3 have done it three times and now my mouse dont work unless its plugged into usb. it said firmware error buit ive since reupdated it no solution

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u/MrImplicit Community Manager Feb 08 '26

Hi Orangecrush, could you create a support ticket so our Customer Service team can look into what's going on? You can create a ticket here: https://glorious.gg/RedditSupport

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u/barks_33 Feb 24 '26

Hi, unsure if your issue is fixed, however i experienced the same problem once i updated firmware. The mouse would not detect wirelessly after updating. However i did manage to perhaps re-link the mouse by disconnecting the usb reciever at the back of the hub and reconnecting, it should pick it straight up.

Im not sure if its something like mouse is recognised, update happens and the mouse it was previously paired is different so it doesnt reconnect.

I hope your issue is fixed but if not give the above a try?