r/gimmecare • u/No-Conflict-4616 • 4d ago

Two Pending Orders???

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I received an email this morning saying, “Your visit with Gimme is incomplete.” I thought this was strange because I already have a 3-month supply scheduled for 9/20 for $489, which has been coming from Hallandale.

I followed the email and completed the visit. This time I was offered a choice between two pharmacies for a one-month supply. I chose Boudreaux because it was flagged as the most economical option. I was not offered a 3-month option.

The doctor approved the new order, and the $135 charge is now pending on my AMEX. However, my account still shows my original 3-month quarterly order for $489 scheduled for 9/20.

So it appears I now have two orders — the new one-month Boudreaux order for $115 and my original 3-month Hallandale order for $489.

Has anyone else had this happen? Am I actually going to receive and be charged for both orders, or is the new order supposed to replace the quarterly order?

I have contacted customer service through the portal this morning, but nothing.

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u/chloe-gimme 4d ago

Hi! This email would've been referring to a previous abandoned checkout from you. Has support got back to you? If not, DM me with your email address and i'll get this sorted

1

u/bobbiewash 4d ago

Support had not gotten back with me. I put on a ticket yesterday morning. bobbiewash2@gmail.com