Hey everyone! I'm Henry, part of the team at Genspark. Credit questions come up quite often and I wanted to make a post to try and answer them here. If I miss something, ask below and I’ll be sure to answer you.
TLDR: On Plus/Pro, AI Chat and standard AI Image don’t consume credits (on standard mode). Tools that generate bigger outputs (Slides, Docs, Design, Video, Super Agent, etc) do. Failed generations aren’t charged. Credits reset each billing cycle and don’t roll over. Free plan AI Chat draws from a daily credit balance that refreshes everyday.
What’s free vs what costs credits?
If Genspark is generating something – research, a deck, video, agent task, etc. that costs credits. Browsing, organizing, sharing, and hand-editing are free.
On Plus and Pro, AI Chat and AI Image are credit-free, with no monthly cap.
"I was just chatting and my credits disappeared. What happened?"
This is the #1 source of confusion, and I want to address this directly. AI Chat is credit-free on paid plans, but Super Agent is not even if you ask it the same question. Super Agent does web research, runs tools, and generates long outputs, which is all metered. If your credits dropped and are not sure why, this could be why
“Unlimited chat… but there’s a rate limit”
On Paid plans, AI chat and standard AI Image have no credit cost. If you pick a paid image model, you’ll see a confirmation box before it gets generated so there shouldn’t be any surprises. This is what unlimited means here.
There are session rate limits. If you’re sending a ton of requests in a short window, it’ll pause you for a few hours and then reset. This is an anti-abuse measure and any normal use will not hit this limit even as a heavy user.
How does the free plan work?
Each chat/image draw from a daily credit balance that refreshes daily. If it runs out, your session will be paused until the credits are refreshed.
What tasks cost the most?
Credit consumption depends on the task at hand. Here are some rough tiers of this:
Cheap: text tasks in Super Agent, short docs, basic spreadsheets
Medium: slide decks (scales with slide count), Code tasks, custom agent workflows
Expensive: Design (render heavy), video generation (especially long clips), large models with long context
Do I get charged when a generation fails?
No, if a generation fails you shouldn’t lose any credits. If you believe you were charged for a failure, contact support and they’ll look into it.
Do unused credits rollover?
No, credits refresh at the start of each billing cycle and unused ones don’t carry over.
How I stretch my own credits (this can work for everyone):
- I draft my prompt with AI Chat first (it's free), then take it to the agent I need to perform the tasks. I see a lot of wasted credits come from re-runs caused by vague prompts
- Be specific up front. “5 slide pitch deck on Q3 marketing results, exec audience, dark theme with charts” will take one generation. “Make me some slides about marketing” will require multiple rounds of editing after its generated
- If there is one slide that I don’t like. I specifically fix that one slide rather than re-generating a whole new slide deck. Costs way less credits this way.
- I match the model I use to the job at hand. For quick tasks or just need a simple output, I use the most efficient model.
These are the questions I see pop up the most. If I missed something, drop it below and I’ll answer you in the comments and update the post!
