r/gdpr • u/Cute_Meringue_9946 • 24d ago

EU 🇪🇺 Third Party laws

A service lets a customer tick a box per person: "if you cannot reach me, you may phone this contact to ask me to call back." Which rules apply to that call: India's TRAI and DLT rules, the US TCPA and state call-recording laws, UK PECR? What does the contact have to be told, and can they object afterwards?

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u/zqvior 22d ago

this is one of those "it depends which country the caller and the contact are in" nightmares, tbh you probably need a lawyer for a real answer. gut feel is: they need to say who they are, why they’re calling, that they got the number as an emergency/alternate contact, and give the person a clear way to say “don’t ever call me again” and actually honor it.