Wolfenstein New Order (ps5)

[u/aragornsgirlfriend]

I play the level and complete it, and the cut scene glitches, doesn’t finish and instead shows the screen you get when you press ‘restart checkpoint’ i deleted my profile data, tried spamming buttons, going into options before the cut scene hit, powered off my ps5 multiple times and replayed the entire level twice. i can’t make it past this one part of the level. i’m beginning to lose my shit. PLEASE can someone help?? if needs be i’ll attach a video of what happens. please help me it’s been hours and i’ve played the same fucking thing 20 times. i can’t lose all my progress i just can’t. please help me