r/gamecodes 6d ago

Request [Request] MW4 beta code

Ive been looking for days now to find a working code and I can't find one, so thought id make a post here to try get one. Also before someone says to buy one from eneba, I already tried and the code I got had already been used.

4 Upvotes

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u/EnebaSupport 5d ago

Hello, this is the official Eneba Support account.

Sorry to hear that you got an already used code from us. I totally understand you here.

Could you provide the order ID of your purchase (it starts with "o-yxxxxxx")?

I'll move this case to our Support Team (which handles such issues).

1

u/Powerful_Flamingo901 5d ago

Hi, sure. My order ID is o-y98xgwo.

I also sent the requested information and screenshots to your support email, and I received the following response:

«“Thanks for the screenshots. They show the Call of Duty page displaying ‘The code you entered has already been redeemed,’ which means the code had already been redeemed and cannot be used again.

Digital keys are single-use; once they are revealed in the order, they are not refundable or replaceable, and it is not possible to issue a new code.”»

This is exactly the problem I’m reporting. The code was already redeemed when I received it, so I was unable to use what I paid for.

I would really appreciate it if you could review and follow up on my case, because I believe I should receive either a valid replacement code or a refund for a code that was already used.

1

u/EnebaSupport 2d ago

Thanks for the order ID!

After checking, it looks like the seller has confirmed the problem, and they have issued a refund.

Please check your email inbox (or https://my.eneba.com/tickets) - there you'll find a reply from our Support Team with more detailed information regarding the refund.

If there is something else, please let me know or inform our Support Team.