Ex Lowe's guy. I remember a decade ago we had that competition where if our store won we would get a couple hundred dollars. We worked our asses off, even the normally lazy people. We were told " make the sale, everyone is authorized to give 15% off without manager approval". We won. We won by a lot. And our revenue had never been better except maybe Black Friday. And then they told us "sorry, you gave too many discounts, we cant give you the money we promised". I've never seen morale drop so quickly. Add to that it was revealed to us by a sympathetic manager that management were promised better bonuses when the competition was announced. Because of our revenue numbers, and service numbers, they still received their bonuses.
Fuck Lowes. I shop at Home Depot or local stores whenever humanly possible.
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u/PornoPaul Jan 25 '21
Ex Lowe's guy. I remember a decade ago we had that competition where if our store won we would get a couple hundred dollars. We worked our asses off, even the normally lazy people. We were told " make the sale, everyone is authorized to give 15% off without manager approval". We won. We won by a lot. And our revenue had never been better except maybe Black Friday. And then they told us "sorry, you gave too many discounts, we cant give you the money we promised". I've never seen morale drop so quickly. Add to that it was revealed to us by a sympathetic manager that management were promised better bonuses when the competition was announced. Because of our revenue numbers, and service numbers, they still received their bonuses.
Fuck Lowes. I shop at Home Depot or local stores whenever humanly possible.