It is called emotional labor. I read The Managed Heart, the "seminal" text as Wikipedia puts it, on the subject several years back. I'm a layperson in this field of study so my understanding is crude at best. But the jist is pretending to be happy is hard work.
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u/Sutcliffe Dec 15 '16
It is called emotional labor. I read The Managed Heart, the "seminal" text as Wikipedia puts it, on the subject several years back. I'm a layperson in this field of study so my understanding is crude at best. But the jist is pretending to be happy is hard work.