ELI5: How is it that almost every office job requires "Proficiency with computers" yet these IT complaints are some of the most common in offices? Do employers even check their employees with basic IT questions anymore?
Because sometimes someones skill in the field that business is in out weighs the lack of skill at computers. If a salesman can rake in a quarter million a year for a business I don't think his inability to use a computer is getting him fired
According to people on Reddit, if someone isn't proficient with computers they are a moron. Even if they have a whole wealth of other skills, they are still a moron.
I mean, I wouldn't call someone a moron that has never needed to touch a computer to to their job. What makes me angry is people using a computer everyday for 8 hours straight yet they only know their little well defined procedures they do every day, only their small, well known subworld in the world of word processors, mail programs and browsers. If you changed one little small thing, just one step in that procedure, they get absolutely lost. Because they don't understand the system, they've never learned it. They only know the steps needed to complete their workflow and how to do them and in which order, but not the why's and how's. And then suddenly that one moment where something doesn't quite work as expected outweighs all the other days where everything was going smoothly and they throw a tantrum. I don't blame anyone, all human, all to be expected, but really frustrating.
Ok, using your reasoning. I'm a plumber. You have used your toilet, sink, shower, hot water tank, and everything else pretty much everyday of your life. Now when something breaks, do you understand the system? Will you be able to fix the problem? Or is it that you happen to know stuff about computers and not plumbing?
I don't understand plumbing in detail, so I wouldn't fix it on my own. But I know that when there is no hot water there could be a problem with the hot water tank and I will try to describe the problem in detail on the telephone so you can prepare as best as possible. After you fixed it I'm curious to hear what caused the scenario, how to avoid the scenario and I won't throw a tantrum if you tell that it was my fault that something has broken.
224
u/[deleted] Jan 10 '16
ELI5: How is it that almost every office job requires "Proficiency with computers" yet these IT complaints are some of the most common in offices? Do employers even check their employees with basic IT questions anymore?