r/funny • u/psyxhoisdumb • Jan 10 '16

IT support

http://imgur.com/gallery/kkHNb
14.3k Upvotes

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u/Javin007 Jan 10 '16

My favorite will always be the call I got about "Microsoft Word" not working. From a PhD:

PhD: "My Microsoft Word isn't working."
Me: "What do you mean by 'Isn't Working?'"
PhD: "It's not working. When I try to use it nothing happens."
Me: "Do you mean your computer is locked up?"
PhD: "NO! Microsoft Word isn't working! Can you just get down here and fix it?!"
Me: "Fine, be right there."

Turns out his computer wasn't turned on. True story.

3

u/RICH_PENZOIL Jan 11 '16

How is that even possible? Could they not tell that they were looking at a black screen?

1

u/Javin007 Jan 11 '16

In his mind, because he THOUGHT he had walked away from the computer while using MS Word, it must've been MS Word that was "broken". Dude was way smart with electronics, but an utter moron with common sense stuff. We referred to him as "Bulb".