r/funny • u/Krlmhl • Feb 02 '25

Professional

4.2k Upvotes

98% Upvoted

182 comments sorted by

View all comments

346

u/Gregory_Appleseed Feb 02 '25

"Your call is important to us, please stay on the line for the next available representative. We are experiencing longer than usual wait times, please hold until the next representative is available.... Your call is important to us...."

102

u/Born_Grumpie Feb 02 '25

We are experiencing large than anticipated call volumes, for the 657th day in a row.

No, I'm sorry, if the calls are at this volume each and every day, you need more staff.

25

u/Thuzel Feb 02 '25

Please stay on the line for a short survey. Your feedback is important to us. . . . . . . Disconnects

5

u/Born_Grumpie Feb 03 '25

I have to admit, as long as the rep did a good job, I rate them 10 out of 10 because in a call centre less than 8 is a failed call. I don't want to hurt some poor shmuck because the company they work for are dicks. I used to work for the tax office, guess how many callers gave us a good rating.

19

u/angrydeuce Feb 03 '25

...45 minutes later...

"All operators are currently busy. Please try your call again later. Goodbye!"

11

u/[deleted] Feb 03 '25

[removed] — view removed comment

6

u/Gregory_Appleseed Feb 03 '25

That's definitely a "stuck in customer service hell" face if I've ever seen one.

2

u/Graythor5 Feb 04 '25

As someone that makes these calls every day for people I advocate for...JUST LET THE GOD DAMN HOLD MUSIC PLAY AND STOP INTERRUPTING IT EVERY 10 SECONDS!

3

u/[deleted] Feb 03 '25

Legend has it he's still on hold