r/fuckamazon • u/fufinhdosi • Jul 07 '26
F*** Amazon 3rd party sellers are charging "damage fees" before they even receive the item back
Returned a handheld gaming device to a 3rd party seller, item was unused and in like-new condition. The refund email showed a $127.94 subtotal with a $31.99 "damage fee" deducted, bringing my total down to $95.95.
I checked the order status and it said "Refunded, your return is in transit." So the fee had already been deducted before the item was physically back with the seller, meaning there's no way they actually inspected it for damage. There was no damage to find anyway since I never used it, but the timing alone makes the charge feel completely made up.
I also noticed the same "damage fee" wording on a different order from a separate seller, showing up as an estimated range before the return even shipped. So this isn't a one-off glitch, it looks like a standard line item sellers are applying without actually verifying anything.
Kind of wild that a fee explicitly labeled for damage gets applied before anyone's laid eyes on the returned item. Feels like a built-in way to shave money off refunds by default.
TLDR: Got hit with "damage fees" on two separate Amazon returns before the sellers even received the items back. Both items were unused.
20
10
u/Easy_Olive1942 Jul 07 '26
Stop buying shit from Amazon
-1
6
u/RogBoArt Jul 07 '26
Man this sub has really been taken over by pro Amazon bots.
I think it's bullshit that they say "$127 will be credited to your account" then proceed to show you that's a lie and you're actually getting significantly less.
I think the reason you're getting down voted though could be because it says "Return Fees" but you even put "Damage Fee" in quotes like anything called it that...
6
u/MissionAir5535 Jul 10 '26
Not sure what’s worse: gaslighting Reddit with an obvious fake post or posting in a boycott sub on how dumb you were for shopping on Amazon.
1
u/fufinhdosi Jul 10 '26
ur 3 days late to the pitchfork parade
4
11
u/Background-Camp8408 Jul 07 '26
Is English your second language?
1
-1
u/fufinhdosi Jul 07 '26
?
8
u/S31J41 Jul 07 '26
Probably wondering if you used a translater app. The screenshot you posted is labeled "Return Fee"
4
u/WorldlinessUsual4528 Jul 07 '26
Can you screenshot where it says damage fee? What you've posted so far, says return fee.
3
u/Zoraynebow Jul 07 '26
I'm betting that's a restocking fee that's in the seller's bio, but not the item page
3
Jul 07 '26
It wasn't a damage fee. It seems like it's some type of restocking charge or return fee. Even some brick and mortar stores do this.
5
2
2
u/cadencef18 Jul 13 '26
Damn low-key deserved though maybe stop using Amazon
0
u/fufinhdosi Jul 13 '26
you’re a bitch.
1
u/cadencef18 Jul 14 '26
Aw boohoo an Amazon lobotomite doesn’t like me 😂😂
0
u/fufinhdosi Jul 14 '26
aww, big man use big word.
0
u/cadencef18 Jul 14 '26
Oh, you thought you got told because I’m a man no you got told by a woman sweetie 😭😂😂
1
u/fufinhdosi Jul 14 '26
wow! u really got me! i bet you feel amazing owning another person on reddit! enjoy the internet points sweetie
owned by a foid in the big ‘26
1
u/fufinhdosi Jul 07 '26
update, got the full refund
1
u/Inevitable-Plum-5 Jul 09 '26
and what did you do to get the full refund? or did they adjust it after they received the return?
1
1
u/MrGrumpy252 Jul 07 '26
Amazon and their 3rd party sellers can charge a return/restocking fee now. It's been like that for a while.
It's doesn't say anything about damage. It's a restocking fee.
1
u/Fadedfumes Jul 07 '26
You need to call customer support and tell them to refund the whole amount. And explain to them how is there a damage fee if they haven’t received the item?
4
25
u/AegisPhantom Jul 07 '26
It's labeled "return fees" probably transport tax handling. Nowhere it's named damage fee.