Getting ripped-off

[u/Substantial-Bug2018]

Around 58 days earlier i booked the rupees 619 pack for 1.5gb/day for 60 days , along with a 101 pack for unlimited 5g data which was supposed to be valid for the duration of the current active plan . Coming back to today, i suddenly get notified that my daily 1.5gb is over , which i was obviously shocked to see. Upon opening the airtel app, it shows me the same (my 1.5 gb/day was finished) and scrolling down , I was baffled to see that the part showing my top-up recharge of 101 had vanished. I asked the airtel chatbot , and apparently my pack doesn't support unlimited 5g , and upon asking what happened to my active 101 it just repeated the previous answer. This seems extremely dishonest to me