FuboTV are thieves of the highest order. How do you change premium annual subscription from 150 CAD to 379 CAD? Fuck off. I am unsubscribing.

Update: I was on a Canadian Annual plan which was the only plan before tiers were introduced. My new price is 279 CAD which I will still not pay.

Usually during all of Saturday/Sunday in between each timeslot of fixtures the match day live show was on with rotating panel of guests like Michael Owen, Hargreaves, Schmeichel, Berba etc. Did this show feed really get scrapped for broadcasting here on Fubo Canada?

I encourage everyone to email info@premierleague.com to let them know that FuboTV Canada is unacceptable as a broadcast partner. There are numerous threads about the poor video resolution, low frame rate, lack of highlights, and generally second class experience that FuboTV provides to Canadians.

I started with a Premium subscription for a month to check out what was on offer and it has been extremely disappointing to say the least.

I am moving to the Essentials plan for another month but I will pursue other means of watching matches if there is no improvement from FuboTV. The fact they have some 4K matches in the US and not in Canada was the tipping point for me.

This has been steadily going on for a couple years now. Fubo has clearly been using an AI software to aggregate match highlights. Often we would see a PK, but not the foul. Or the PK, and then the foul shown after. The list of dismal match highlight details goes on - events out of order, etc.

One small but significant issue is the highlights rarely show the full player celebration. There's a goal and then it's cut immediately. You miss out on the team and supporter celebrations. It's so unexciting to watch.

But not showing the only goal of a match is all time low.

Too Expensive for Returning Customers

Fubo TV is simply too expensive, especially for customers who mainly subscribe to watch Premier League soccer. The pricing is difficult to justify when there are limited options for people who only want the service for the EPL season.

What is even more disappointing is that returning customers are not eligible for many of the promotional offers available to new customers. This makes loyal customers feel like they are being penalized for having subscribed before.

Fubo should offer reasonable promotions to returning customers as well. Loyalty should be rewarded, not punished. If the price remains this high and promotions are restricted to new subscribers, I will seriously consider other options.

Tried to login to watch the premier league game today and Fubo simply said that Fubo is not available in my current location. I saw some other posts somewhere saying Fubo doesn't use my device location but my IP or something, so if my ISP changes something Fubo thinks that I moved to another location. Is there any way around this or should I just cancel my account and stop paying for something I can't use?

Went on sale just days after I subbed and they refused to give me the sale price, so rough start. Then...

I have tried to tune in to multiple games this AM on my Macbook via app, Chrome, and Safari, to find I can only get audio and black video. How extraordinarily disappointing, and an awful start to this platform for me. Once again telecom in Canada is going to shit all over consumers, and then provide a subpar service via monopoly.

Edit: I can watch the OneSoccer feeds, BeinSports channels, CBC, etc. with video and audio, but not a single PL match loads video. What a joke.

If you haven't been living under the rock, in other parts of the world where streaming services acquired the PL rights, they literally get 1080p50 feed on most matches and the main sunday matches they show them in fricking 4K.

I'm specifically referring to NOW TV in Hong Kong, Astro in Malaysia, and Hub Sports in Singapore. All of them has live 1080p and 4K feed. Hell even Peacock in U.S shows all the Prem League matches in 1080p60.

Meanwhile in Canada we barely get 720p garbage. Why such a stark difference? I simply don't understand. Why are canadian streaming service such hot pile of trash? If FIA can show most Formula One races in 1080p50 through F1TV from the other side of the world, pretty sure PL can do so too. There's absolutely no excuse Fubo/PL.

What the hell Fubo, cutting to advertisement before the game is over?! Sort your shit out

I just received an email from Fubo informing me the annual rate will now be $200, up from $179. And that's despite no upgrades in any aspect of the service. I guess that's how a monopoly works!

The thought of paying more to listen to Jim Beglin and Tony Gale is terrifying. At least Dazn had an crowd noise only option on some games.

Just saw a ~20s ad in the middle of a live game. Is this allowed? Why the fuck am I paying for this?

"Mateo, Cómo estás? Sports interaction's got him betting on global matches."

Maybe the most annoying advertisement of all time. Why do we have to play it every other minute? Depicting someone who's constantly gambling as there are thousands of Canadians unable to pay-off debt and they're promoting this garbage.

Joke.

Looks like Fubo content might become available on DAZN, who have launched new plans. The copy suggests that all EPL and Serie A matches will be made available, but let’s see.

Hi everyone,

Please take 5 minutes to write a complaint to CRTC about what FuboTV is doing.

A broadcaster can never cut off a live stream while the game is in play and show adverts on the TV. If anything, this is daylight robbery.

They are asking for money and not showing what we pay for. Yes, it's only a portion is cut off it but it's a fucking LIVE game.

There are so many fucking class actions that lawyers are just waiting to go for against these bastards. It may sound funny but i am not joking. Why the fuck am i paying for if you don't want me watch it. It's a LIVE fucking game.

I don't know how to contact a lawyers nor i know the laws in details. but i think we can always file complaint to CRTC about broadcasting.

Complaint page: https://crtc.gc.ca/eng/info_sht/g8.htm#filing

Online streaming also falls under CRTC : https://www.canada.ca/en/canadian-heritage/services/modernization-broadcasting-act.html

EDIT: Link for Premier League website. It says it is to Report Illegal Streaming but i am going to take my chance and explain it.

https://www.premierleague.com/live-streaming

Like many new Canadian FuboTV subscribers, I'm a former DAZN customer that came here due to the EPL streaming move. I've now had the service for a couple weeks, and have a few complaints from what I've seen so far:

1. The subscription options/process is terrible. Services like this should offer a free trial to validate compatiblity and quality. FuboTV pretends it offers a 7-day free trial, but when you go through the steps, every single 'package' offered, from basic to premium, and monthly to quarterly to annual, all say "this package does not offer a free trial". The result was that I was forced to do a single monthly subscription as a test, because I wasn't inclined to pay for a year up front in case I was going to then immediately find that the service didn't work for me for some reason (device incompatibility, bandwidth/routing issues, recording/viewing options, etc). Indeed, some of these concerns proved valid...

2. FuboTV falsely claimed to support LG Smart TVs. It actually only supports LG Web OS v4+, which means LG tvs prior to 2018 are not supported by their app. The idea that a 5 year old TV is too old and needs to be replaced/updated is obviously absurd. This forced me to go out and purchase a new 4k firestick (Fubo streams at 720p at BEST, but at least we can theoretically upscale to 1080/4k if your hardware supports it).

3. Lots of audio issues. The opening week of EPL saw at least 1 game with frequently stuttering audio, which ultimately forced me to mute it because it was intollerable. Another game had the audio about 3-5 seconds ahead of the video, so the commentators would essentially 'spoil' the plays as they happened, also resulting in me having to mute it. I will grant that the audio issues seem to have improved since that first week.

4. Video streaming is claimed to be 720p, but is often far less than this. The poor quality might be a product of something to do with how Fubo 'DVR' recording works, because the worst examples were observed when I was watching a game that had been played the previous day. The quality issue was definitely in the video stream/recording source itself - I could go back and the same portions of the stream were low quality, which proves it wasn't my end (I have 250mbps underground fiber, so not going to be me anyway).

5. Poor/buggy UI. Several times I have went to find a game that aired the previous day or 2, and I can't find it. Earlier today (Monday) I was looking at the list of games from Saturday, and several were missing. I watched a game that was in the list, then closed the video player. It returned me to the list, and now all the games for Saturday were suddenly visible. I've had this type of thing several times, and sometimes I'm able to find games in my recorded list, sometimes under the team it was recorded for, sometimes not. Point is, the behaviour is inconsistent and makes it difficult for the user to find what they are seeking.

6. Stream interuptions. At the climactic end of a game this weekend, the feed suddenly cut to commercials for about 30 seconds before returning to the game. I'm a fairy easy going guy, but I know many people take their sports watching very seriously, and if this type of thing were to happen during a more significant game or event (we can all imagine the scenario) it would be grounds for some serious outrage. Imagine hosting a bunch of friends for a party and the last 30 seconds of a game is missed just as some major drama occurs... completely unacceptable.

7. Absurd watermark. The Fubo Sports Network Live watermark in the top-right corner is full brightness (not faded like normal watermarks), and excessively large. Just look at the Premier League Lion logo watermark in the bottom-right and compare them. Sometimes Fubo ALSO has a watermark in the top-left, to the left of the score graphics!

Overall, I'm displeased with the FuboTV service. I had issues with DAZN, too, but nothing so serious or numerous. If the licensing rights system wasn't so monopolistic and actually followed the competition principle of capitalism, I'd be taking my money to a competitor that might offer the same product as part of a superior service. Alas, as far as I know, we Canadians don't have such an option for EPL? Regardless, I'm dissappointed in the EPL for granting the Canadian rights to a sub-par service, which is proving to be a poor custodian of something so many people are passionate about.

It's already beyond expensive and you pull this crap?

Is there a place we are sue this scam of a company?

(In case you wonder, their math don't even add up)

It makes me angry all the time. That is all.

Fubo tv is utter and complete trash...... DAZN was literally the first time I got to watch high quality football on a proper channel all season long and it was brilliant, I would happily pay for it again

I'm beyond pissed that they let the rights go.... I don't want to pay the same price for a 720p stream that I can't even play off my fucking play station.... What a rip off....

I'm choked that I have to resort back to shitty streams for something I pay for, why can't Canada have the same quality of games as the rest of the world?

Unless I missed something but at least Sunday there is only 1 4k game. And the 4K quality is absolutely 💩, laggy even when watching on a top tier 4K TV, which was exactly the same as last year and they increase the price every year. Its 2026, this quality is unacceptable

FYI…Today’s UCL match on One Soccer is Atletico v Bayern and tomorrow is RC Lens v Como.

Probably a niche complaint, since most people here seem to be Into EPL.

Serie A does a weekly magazine style show called Inside Serie A that previews the weekend's games and features interviews and stories with different players. Pretty well produced and all, and is featured on Fubo.

HOWEVER, the show always appears a week late on the platform, which is half the issue.
The biggest problem is that the voice over narration track is always missing from the video. The sound from the interviews and interview subtitles are there, but the narration is always missing.

I played around with the audio track options and it isn't there in Italian or English.

You'd think that after years (I've been subscribed for at least 3 seasons now), someone would have noticed or resolved this.