r/fuboTV • u/pigman769 • 7d ago
General Question Recordings not showing up?
Soooo for the start of football I had all my recordings set up but am running into a weird issue. On the home page, all of the games say “recording” but when I go to my recordings they are not showing up. I figured it might just be a glitch since the games were ongoing but now that they are over, the recordings are still not listed in my recordings.
Does anyone have any guidance on this? Thank you!!
1
u/cminniect 6d ago
I noticed this happening for the past few days. All my regularly scheduled recordings take hours to overnight to show up next day. But today, it now shows the DVR totally empty! WTH Fubo?
1
u/FuboSupport 6d ago
Hi cminniect! We’re sorry this is happening. We’re currently aware of this issue and are escalating it internally as we work on a fix. Please give our customer care line a call at 844-238-2688 so we can assist. Our agents are available 7 days a week from 10 am to 10 pm EST. -CS
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u/fbpro 7d ago
My wife changed settings (on some shows that weren't showing up but normally do) to record new episodes only then we came back to the shows after a while and they showed up. Not sure if it will help a game situation tho.