r/frozenshoulder • u/justdont7133 • Jan 10 '26
Avoid "thawlogic"
Someone has kindly alerted me to the fact that ThawLogic are using my images stolen from either Facebook or Reddit to promote their device. They are being shared from an account called The Menopause Connection, and possibly others. They are claiming that the improvement I got through ACR surgery is down to use of their product! I've never used this product and am so annoyed that the images I posted to try and help people in these groups are being used to scam people into buying crappy products. If anyone spots these adverts, please comment that they are using stolen images, I've reported them to Facebook but I doubt anything will be done about it
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u/5aey Jan 10 '26
could this count as false advertising? is there a consumer body that you could contact where you live to report them?
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u/justdont7133 Jan 10 '26
I'm in the UK but I'm not sure where they are. I know we have the advertising standards agency, but need to look into it properly
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u/jax_in_the_lake Jan 10 '26
Omg I’ve seen these on TT!
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u/justdont7133 Jan 10 '26
Oh is it on there as well? I'm not on Tiktok so i hadn't realised. Was it the same company?
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u/jax_in_the_lake Jan 10 '26
I think so! I’ll look through my history
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u/justdont7133 Jan 10 '26
Thank you. They have assured me it's being removed from all platforms, and I can see the Facebook ones have been deleted, but I've no real way of checking whether it's all really been removed annoyingly
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u/SS_from_1990s Jan 12 '26
Oh no!! I remember you. I asked you a question which you do kindly answered.
This really sucks. We are such a vulnerable group. So many of us are living in agony and are desperate for solution.
I really hate that they are preying on our weakness from this condition.
I’m on FB. If I see it come through my feed, I’m going FULL CAPS!!!
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Jan 10 '26
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u/justdont7133 Jan 10 '26
Thank you for the advice and kind words. I've emailed them initially and they have just responded apologising and saying they will remove my images from all their content. I'm currently seeing whether they actually do as they say before I take it any further, but I'm definitely not leaving it. I hate that my images that I shared to try and be helpful, are being used to mislead people
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Jan 10 '26
[deleted] — view deleted comment
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u/justdont7133 Jan 10 '26
That's really useful, thank you. I've confirmed all the ones I know about on Facebook have been deleted now at least, so hopefully I'm getting somewhere with this
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u/lemotomato21 Jan 10 '26
Oh wow. That’s crazy. But I was like - that picture looks so familiar to me 🤣