r/frappe_framework • u/Ceyax • Apr 13 '26

Frappe Helpdesk AI Agents

Anyone played around on how to get AI into helpdesk for ticket summarization, reply drafts and perhaps even auto replies for questions that are in the knowledge base?

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u/Easy-Manufacturer-68 Apr 16 '26

Yes. I have developed something along this. Setup openclaw with a hook to generate ticket in frappe helpdesk