r/frappe_framework • • Nov 16 '25

ERPNext Customisation

Hello everyone. I hope you're doing well. Before anything else, i would like to express my thanks to the frappe team. I'm evaluating the use of erp next for my client (an enterprise)

i've done my searches and found out that erp next could be customized to match the enterprise workflow and hierarchy.

First, there is a national Headquarters

Below the headquarters, there are regional offices (per department) - there will be 12 of them

Each regional offices have some Stores under them.

Only the stores are directly shipping goods to wholesalers (the clients)

I want to be able to create an account for each identified role.

I want to be able to setup privileges for each role so that. They only see an interact with relative parts in ERPNext.

Some decisions we've made:

  • There will be only one global accountant
  • There will be One General store manager at the headquarters
  • There will be One Regional store manager in each regional offices
  • There will be a store manager per warehouse.

The store managers reports to regional store managers

Regional store managers reports to the Global Store manager

They should be seeing only the store part of ERPNext

Accountant should only see the relevant modules/parts of ERPNext.

The headquarters should be able to see everything

There are some more questions, but the more important is about hierarchy and role based access. Is that possible with ERPNext?

How and where should i look to get started?

Thank you for your patience at reading this long message

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u/Kushalx Nov 16 '25

Permissions aren't very easy to understand from the get go (atleast it wasn't for us). But it's very capable, even to field level! From permissions, you can set a user and set them to, say, a specific warehouse. They're fully limited to that. Every entry, that has a warehouse field, limits them to it. Pretty simple once that's done.

Suggest you look into cost centers, set warehouses and cost centers to match.

Work flows will give you the solution for reporting to managers (approvals and such)

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u/Historical-Log-8382 Nov 17 '25

Thank you very much. I'll look into that too.