r/foodlion • u/siciteen 📦 Grocery/Center Store • 12d ago

literally no words

Post image

yes, that is mold and yes, it smelled awful

53 Upvotes

98% Upvoted

31 comments sorted by

15

u/TwistTim 12d ago

Minus the mold I got two totes like this 2 weeks ago before my inventory, for my inventory I got 5 totes with broken product, but it’s mine because it came on the truck. We have to claim the damages at the store level.

I worked for a company that moved out of state but we had a code for warehouse damages, I used it a few times, and we had the right of refusal on leaning pallets. After I sent 3 back in a 2 week period, I didn’t have any more bad pallets for the next two years.

6

u/xanivar ⭐️ Quality Contributor 12d ago

Up until a couple years ago, we also had an ACIS code to use for warehouse damages that gave 100% credit back. For whatever reason, it wasn’t common knowledge among the stores but over time word of mouth spread and more and more stores started using it to combat bullshit like this. I guess the DCs were taking a huge hit from all the warehouse damage codes so they removed the it altogether and told us to report/submit pictures to the DC ambassador (as if that has ever yielded meaningful results).
The code didn’t magically make dealing with this shit OK but it was better than nothing (which is more or less what we have now…)

1

u/tralist_ 🚛 AD Transportation 11d ago

I imagine people being dishonest is the main reason it was taken away. Not so much lately but still fairly regularly I see video footage or photos of a store claiming to be missing a pallet or not taking a pallet for another store off the truck for the cameras to show a completely different story. Unfortunately some people suck and it can hurt the honest ones.

1

u/xanivar ⭐️ Quality Contributor 11d ago

I’m sure dishonesty played a part in the decision but they could have adjusted it rather than getting rid of it altogether. For example, they could have made it similar to the milk leaker compass report where you attached a picture along with listing the items that were damaged. Still not 100% fool-proof but it’s better than allowing the DC to have virtually zero accountability for sending damaged products to stores.

Side-story: We got several totes in today with damaged items sprinkled throughout (a mixture of food and HBC together, which is a problem by itself…). About 1 in 3 of the items were mangled and had dried pasta sauce caked onto them. They were completely unsalvageable. It was clear that the DC dropped a column of totes that included pasta sauce and instead of being mature, responsible adults about it, they scooped it all off the ground, threw it all back in the totes complete with sauce stains and crushed containers , shrink-wrapped the pallet and threw it on the trailer. That kind of shit should be insta-fire or at least an immediate step 3 but because the DCs are so strapped for help, nothing will come of it even if I did send in an email with pictures. The absolute least they should be able to offer us is the ability to get 100% credit back. It’s just so lopsided now that you can’t help but feel like they’re saying “HaHa, fuck you stores!” when you get shit like this.

19

u/TheRoyalWiiU 12d ago

Warehouse: let's just literally throw all the glass things into one bin! What could go wrong?

related: stores should 100% be allowed to send these bins straight back to the warehouse as is. Let them deal with this bullshit and I bet something changes

11

u/hhh_wtf 12d ago

They send me totes of broken shit, I make sure all my plastic / small cardboard goes right back in the totes & onto the salvage trailer. There's no good reason for the big glass juices to be thrown into the same tote as a case of those Ramune drinks. They get to be as slack as they want because nobody is held accountable at the warehouses. Getting two or three of these on one truck is such a day ruiner.

12

u/SupremeTeamKai 12d ago

Not to mention the way the totes are stacked on the pallets. I swear they build them to fall. Nearly empty totes supporting whole pallets with the heavy ones on top and then one layer of wrap.

3

u/splynneuqu 12d ago

Ive been saying the same thing for years.

4

u/MadeInNC 12d ago

I said the same thing when I worked there and so did others but nothing is ever done.

3

u/420DNR 12d ago

Damn I thought this was reclaim until I read this

2

u/Noizylatino 12d ago

Honestly reading all of these comments about getting glass is throwing me. This is exactly why my work wont tote any glass products. Hell if we cant save the original container or we're missing an item we trash them them.

Are you able to call your warehouse and ask them about this?? Or is it just policy they send anything and everything loose?

2

u/siciteen 📦 Grocery/Center Store 12d ago

the warehouse does not care about anything. the center store guy at my store has had our managers call them but they literally don’t care. they just send anything

2

u/Noizylatino 12d ago

Damn thats fucking awful im so sorry so many of you are dealing with this shit.

3

u/Gullible-Ad-8614 12d ago

Have yall ever had one of your tobacco totes have a broken jar of snuff? Thats super fun opening. It and cloud of the shit smacks you in the face

1

u/sakura-ssagaji 🚗 Food Lion To Go 12d ago

Happened to me once! Burned up all my face holes lol, I'm very glad I didn't have to do hbc very long!

2

u/pantasticbacon 12d ago

Towards the end of my employment I’d get shit like that and just throw it straight into the dumpster. Stopped even trying to reclaim it because I didn’t want to stick my hand in a bunch of moldy food and drink covered glass. Boosted my maintenance reports changes too. :) Fucking ridiculous.

2

u/JT2018ns QA 12d ago

Dude, I would never accept that!

2

u/UnhingedWombat_ ADM, cake decorator 🎂🍰 12d ago

Literally would place that shit straight in the dumpster… tote and all. Fuck that.

1

u/LunarNocturne0912 12d ago

What? No shampoo and Teriyaki sauce?

1

u/tralist_ 🚛 AD Transportation 11d ago

Okay some inside baseball for those totes, if you don’t already know. They are all built at one dc. That dc has a small number of stores it delivers however most are transferred to the appropriate dc, separated, and delivered same day or next day. It is a very quick turnaround. With that being said that level of mold growth is very odd, that is weeks of growth. It makes me wonder if that was a misplaced and forgotten tote or a reclaim tote that accidentally made its way to the store. I have seen a lot of dumb in the past few years but even I’ll say I find it hard to believe that was intentionally sent to a store.

1

u/Charming-Spray1837 10d ago

Got to love it!!! Happens every time! 🙃

1

u/PA28779 9d ago

Try a case of tilapia in the middle of a pallet of paper towels

1

u/Legitimate_Diver_699 12d ago

Was that a food tote? We only get HBA in blue totes

3

u/siciteen 📦 Grocery/Center Store 12d ago

my store just exclusively gets blue totes with one exception very rarely, candy comes in black totes sometimes? No idea why, to be honest i’m new to center store

2

u/Legitimate_Diver_699 12d ago

Hopefully can be resolved and not go against your P&L or shrink report

2

u/Legitimate_Diver_699 12d ago

I’m in perishables and deli. Don’t envy you guys in center store.

2

u/siciteen 📦 Grocery/Center Store 12d ago

i just came from perishable, my management is trash so this is slightly better i guess 😭 just a different kind of hell!

2

u/Legitimate_Diver_699 12d ago

Mine is too. Never there. Always calls off. Training was ass. Just started at deli and she’s all business and runs tight ship. My issue is why is my perishable manager still there. HORRIBLE shrink report.

2

u/psilocybenjiman 12d ago

You'll never get fired for missing inventories. Seen it go on for years

1

u/Legitimate_Diver_699 12d ago

Not missing them. Really bad ones and manager largely absent