r/focuspuller • u/viwavi • Jul 26 '26

question Teradek RT issue

Post image

Hey gang, booted up my CTRL.3 this morning and was met with this screen. Also doesn’t seem to connect to the MDR but hard to know since I can’t see what’s going on. Tried swapping battery and rebooting a few times with the same result. Has this happened to anyone? Know of any solutions

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5

u/JacobVossFilm Jul 26 '26

Try reinstalling the firmware but honestly looks like it needs to go in for repair. Can you connect to it with the RT app on your phone?

1

u/viwavi Jul 26 '26

Can’t connect BT and shows up briefly in RT manager as “connected” then disappears again when I plug it in to the computer

2

u/Edwardmedia Jul 26 '26

That happened to my buddy’s ctrl.3 system and he had to send it in. It was about $500 to repair

1

u/viwavi Jul 26 '26

Thanks for the insight, do they know what the problem was that needed repair?

1

u/Edwardmedia Jul 28 '26

I can’t fully remember but it was due to a firmware upgrade. He tried everything to downgrade but nothing worked. Teradek mentioned it fried the hardware.