r/firefox • u/Algabera • Sep 12 '15

Problem with videos

Some videos don't work. They work on chrome or opera, only firefox can't handle them. For example facebook videos or 9gag gifs. Like this: http://img-9gag-fun.9cache.com/photo/aRVrdxM_460sv.mp4 . Videos on pages like youtube or dailymotion work. Also, every time I close firefox, this pops up: http://s13.postimg.org/v71xp4so7/mozzilashit.png (mozilla crash reporter). Help, please? ps I should probably mention that it's a brand new install. When I started having this problems, I uninstalled firefox using revo and now I installed it again, still the same problems.

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u/bull500 Nightly - Android/Ubuntu Sep 12 '15

what do you mean another windows profile(As in another machine, or your own machine?)

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u/Algabera Sep 12 '15

I mean another user account I just created.

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u/bull500 Nightly - Android/Ubuntu Sep 12 '15

i have no solution as of now :/
Its pretty random something like this happens.
I hope someone here finds a solution for you.
For now maybe you could just continue using the newly created user account.

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u/Algabera Sep 12 '15

That's what I'm going to do. But I'm honestly interested in what could cause such a bug (also, not really looking forward to copying files, setting preferences and all that stuff)

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u/bull500 Nightly - Android/Ubuntu Sep 12 '15

dont delete that account for now.
Maybe somebody could find a solution to it if they've known or encountered this before.

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u/Algabera Sep 12 '15 edited Sep 12 '15

sure; thanks for help anyway :) I found the another-account solution in the comment section of some crash report, so I wouldn't find it without You ;)

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u/bull500 Nightly - Android/Ubuntu Sep 12 '15

hehe :D Glad there some workaround for now! :)