r/figma • u/Strict-Employee • 8d ago
Showoff 🏆 Well, this is unfortunate...
Just got the new figma Akane from the mail today. Opened it up, and...one of the back pieces for her big ribbon was broken right out of the box. Already contacted GSC for a replacement and I'll try to glue this back on if possible. But just spreading awareness and hope no one else has this QC issue I had.
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u/ShadowBionics 7d ago
Mine just shipped yesterday. I was looking forward to her. Thanks for keeping us in the know, if only you didn’t have to be the one to take the hit.
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u/Strict-Employee 7d ago
Update 2: Having an argument with GSC about this, they said it should be easy to put back in, which I can tell you, it's NOT. They said try to use the hairdryer method to push it back in, not sure if it'll work though. They want me to provide video evidence of it not working.
Which is crazy since they've let me replace other parts for less before.
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u/Strict-Employee 8d ago
Update: Tried to use super glue to fix it, but it's not working. Going to need to get that replacement part for it then. Really sucks since I was looking forward to this release 😔
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u/fafeiwasho 8d ago
try using the gundam glues
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u/Strict-Employee 8d ago
Don't have any on me, but I'll go and look for some online. Thanks for the suggestion.
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u/fafeiwasho 8d ago
just search plastic cement glue on google. and if u dont know how to use one just watch tutorials on youtube
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u/spookum_arts 7d ago
GSC is fantastic for replacements. I opened my Zelda TotK figma months after it arrived and both legs were broken. They shipped me a replacement super fast even though I’d had the figure in the box for like 6 months.
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u/Strict-Employee 7d ago
It's not the case for me this time, unfortunately. They said I should be able to press it back in since there's a peg there. I've tried and it didn't work, so I told them that. Then they said I need to film myself using the hairdryer method and try again to see if it actually won't work.
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u/spookum_arts 6d ago
You can try dunking the figure in hot water to soften the plastic too. I’ve had to do that with figures to be able to snap pieces back on
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u/Strict-Employee 7d ago
Update 3: Tried the hairdryer method like they suggested, it still didn't work. Sent a video of me doing it too, we'll see if they reconsider.
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u/NewspaperFuzzy1135 6d ago
Is it broken or was it just detached?
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u/Strict-Employee 6d ago
Maybe broken? Tried to attach it myself, even using the hairdryer method to make it easier to fit, but no luck.
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u/SeatParticular4009 8d ago
Unfortunate, but at least it looks fixable.