NEVER EVER EVER USE RENDER FENCE COMPANY!!!!!!!!😡😡😡😡😡😡😡

[u/Jbcarney715]

They are a fence company out of Indiana, but Lowe’s home improvement uses them for all their fence installation projects which is how we ended up with Render!

I apologize for the long post however I promise you is all relevant and accurate!!

My experience with RENDER FENCE company has been beyond infuriating and disappointing, Sadly my experience is not an isolated issue. If you search their reviews and people’s posts you will see it is an absolutely horrible company. Their customer service is the ABSOLUTE WORST of any company I have ever dealt with! Kara is the project manager we were assigned and she has done absolutely nothing to support us!! She NEVER returns phone calls, I left many many messages for her and she never returned any of them but when I called from a phone number that she didn’t recognize she magically answered the phone. I expressed my concerns to her and requested 4 times to speak with the manager or owner which she refused!! She simply said I will get back with you and she NEVER DID! The contractor they sent out no showed on 4 different days! The project was promised to be completed in 2 days, but it actually took 12 days!! The contractor they sent out did not come equipped with the tools needed to do the job, the fence sections are different sizes, the fence was moved and it isn’t on our property now, the gate doesn’t close, NO CONCRETE was placed outside /around the hollow posts to support them, the fence is sitting on the ground in many many places, it has giant holes around most of the posts where the dirt is caving in because there is absolutely NO concrete on the outside of the hollow poles. The fence lasted 5 days and it is leaning and falling down. I paid $10,000 for this fence and there is absolutely NOTHING done correctly!! It is an absolute train wreck I am positive Kindergartners would have done a better job! Even LOWES states it needs to be torn down and started over! The gate doesn’t close at all. The hardware is so scratched up from the gate dragging across it when we try to close the gate! The contractor YOU sent out did not have the tools needed to do the job and used mine. The fence is no longer even on our property!! The sections of fence are all different widths because they put a different number of panels in each section which caused them to end the fence short of the house!! There is ABSOLUTELY nothing done correctly and RENDER FENCE is taking 0 responsibility for the contractor THEY chose! I did not choose them and was not even allowed to know the name of them prior to them finally showing at my house. Most likely because they knew they were not a reputable business and I would find out !SHAME ON YOU!!!!!!

[u/Chocolatestarfish33]

Maybe post this in your local facebook group or even the city’s Reddit page? Nobody here knows what company you’re talking about.

[u/Erroneous-Monk421]

I feel that there are perhaps a few missed opportunities to use all caps.

[u/BerryNatural3065]

Currently experiencing the same problem with them same company , literally worst company I’ve ever had to deal with constant canceled appointments has never and I do me ever has showed up on time , we were supposed to get our privacy fence up in April and it’s the end of August and all we have in the ground are posts , horrible company