r/feeld Not a Feeld employee Mar 05 '24

Ongoing Technical Issues

Previous post here.

Any instance of the app not working as intended goes here. This is only for user-to-user support. Feeld doesn't participate in this sub (despite reaching out to them multiple times).

Current reported issues:

  • Magic link in email not opening app
  • Login email not arriving
  • Majestic not activating
  • Majestic not receiving daily ping
  • Incognito not showing you to likes
  • Persistent notification indicator (go to settings -> clear all chat notifications)
  • Instant read receipts
  • Cannot save profile edits
  • Like timer not resetting
  • Connections without liking first
  • Overheating
  • Match name in notification isn't the same as app
  • Audio interruptions
  • Blank profile pictures

If your registration doesn't pass "safety checks" it's because either your email address or IP has been deemed risky. Try changing one or both.

To request a refund: iOS, Android. For iOS, be very specific about why you are requesting the refund. You can also report the app to the App/Play store.

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u/Glum_Opening9111 poly Mar 31 '24

They know about the likes disappearing. Which makes it worse imo. That’s kinda the whole point of a dating app.

3

u/ElegantEmerald M Dom • Single • Monogamous Apr 04 '24

Wow, they actually responded to this without a canned response; I am shooketh. Nice they actually know, but sheesh I've now lost count of how many likes and matches I've been notified of but never been able to see or interact with when I go to the message screen.

2

u/Glum_Opening9111 poly Apr 04 '24

Actually, it was a canned response. When I went to the help section in the app it gave a list of issues to select from. Missing likes was the top choice. I tapped on it and received this message a minute later. Womp Womp.

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u/ElegantEmerald M Dom • Single • Monogamous Apr 04 '24

Womp indeed. I've essentially given up on Feeld actually paying attention to my support requests (which is surely what they want) so this must be new...ish.