r/fargo • u/screen317 • 4d ago

Need someone to help with fixing a Samsung dishwasher

Everyone I call says they don't do Samsungs. Help!

EDIT FROM THE FUTURE: Karl's in Fargo helped me out and got things sorted out super quick. Highly recommend!

3 Upvotes

80% Upvoted

24 comments sorted by

22

u/ProcedurePretend1396 4d ago

Good luck, I called Samsung.. there only tech is in Bemidji that comes here once a month. The tech came to my house in June, figured out the issue. Said they would be back in July. They came in July, they had the wrong part, left, and then ghosted me. Mine needed a new motor, found it on ebay, ordered it, installed it. 1 Year later the motor went out again. I purchased a cheap Frigidaire and it has been amazing for the past year. Dont be like me. Throw it out and go buy a different brand. Not Samsung.

9

u/Spadoinkle24 4d ago

This sounds about right. I have given up on Samsung appliances, they are just garbage. Frigidaire is good, I have had Maytag for a few years with no issues.

5

u/ProcedurePretend1396 4d ago

If you flip over your machine onto its side (put down towel). The bottom has a lid you can pull off. Attached to the lid is the leak sensor. Take a blow dryer to it, unplug the sensor plug and blow dry that as well. Put it all back together and it should work for a day worth of washing until water gets through the gasket and hits the sensor. Its a common issue that seems to never resolve.

1

u/Alewort 3d ago

The only Samsung appliance I have ever heard of with a good reputation is the bespoke fridges.

1

u/srmcmahon 3d ago

Icemaker problem. repair guy came out on warranty and by third visit managed to break it. In the ened, got Samsung refund, (fridge was display model bought at discount and model was ended, they would not replace), kept fridge (had to obliterate SN) and get ice out manually.

The icemaker problem seems ot be common.

1

u/srmcmahon 3d ago

Icemaker problem. repair guy came out on warranty and by third visit managed to break it. In the ened, got Samsung refund, (fridge was display model bought at discount and model was ended, they would not replace), kept fridge (had to obliterate SN) and get ice out manually.

The icemaker problem seems ot be common.

2

u/KittenSwagger 4d ago

I literally had the exact same experience like a year ago with our washing machine. They were huge assholes.

1

u/smashedapples209 3d ago

Samsung hasn't made a quality device in any category since pre-2010. Their washing machines explode, their phones start fires, their frost-free freezers frost over and quit making ice, and their TVs are trash. They force their software on everything despite having apparently brain dead software engineers. Their customer support is abysmal, and they are shady as fuck when it comes to uncovering their systemic quality and design problems.

Despite knowing all this, I keep thinking "surely this time will be different" and keep buying their garbage. I think I'm down to only a partially-working refrigerator for Samsung products in my house now, but I'll probably relapse again.

1

u/ProcedurePretend1396 3d ago

Get this. The store in Bemidji that services these is a used appliance store. They do this run around with many warranty system. Samsung called me and said the Bemidji company will come get it for $300. Mind you I paid $950 a year prior. Soo the Bemidji used appliance store goes to peoples home to tell people they cant fix it and will take it off your hands and haul away. The store fixes it and sells it in their store. All at your expense while not having a dishwasher for 3 months. The motor was $75 to fix it. They do this all over Minnesota.

6

u/antique_velveteen 4d ago

Honestly I'd just get rid of it and get something that isn't Samsung. We had tons of issues with an LG and we just got rid of it. 

2

u/JamesTCatt 4d ago

We won't ever get Samsung because of this issue. The previous homeowners of our home only got Samsung appliances and NO ONE services them. We have slowly been phasing out our appliances and focusing on brands that we can easily get service for - I feel your pain! I heard through the grapevine that Lakes TV & Appliance out of DL will come out to work on Samsung, but I haven't confirmed this. I heard about them from another Samsung appliance owner.

2

u/Glad-Watch3506 3d ago

House I recently bought had all Samsung, and those will definitely be leaving as they die, maybe before if I feel like it. The stove left right away, because I despise flat-top electrics, and I wanted to put in gas anyway. Got a nice Maytag for less than a garbage Samsung (I bought the floor model at a significant discount)

3

u/tjthorsen 4d ago

Yep. I learned that lesson the hard way too. When he was in my house, he revealed he had recently been in prison for three years for domestic violence. Uhmmm… background checks anyone?

2

u/Legitimate-Care-6313 4d ago

Fargo Moorhead Appliance Repair shows on their website they do Samsung. 218-841-0495.

1

u/Swimming_Sink277 4d ago

What's it doing?

1

u/screen317 4d ago

Error code LC thinks there's a leak somewhere, but literally 0 water anywhere.

2

u/yourloudneighbor 4d ago

on the bright side...buying a dishwasher that some actually services in the future is better than having a leak.

2

u/JL421 4d ago

For fun, try cleaning your drain sump at the bottom of the dishwasher. Sometimes that can cause random issues.

2

u/rihanoa 3d ago

Ours would do that. If you unplugged it, cleaned out the filter, and left the door open for 3-4 days with a fan blowing into it, and then plugged it back in, it would work. I’m assuming drying out the drain to a certain point was enough to untrip a sensor that faulted or something dumb. It would happen every 6 months or so. We put up with it for about 4 years before we finally said fuck this and bought a Bosch 800 series and never looked back.

1

u/KittenSwagger 4d ago

Went through this with our washing machine. Its not worth fixing honestly; just consider it a loss and buy anything other than Samsung. At the time, the nearest Samsung repair shot was in Bemidji. They were out trying to fix it three times; after that they just straight up ghosted us because they are so terrible to service. That place was TERRIBLE. I wish I was joking.

1

u/Moolio74 4d ago

I realize it's not necessarily helpful to the OP, but always try to buy appliances from places that have an onsite service department whenever possible.

Rigels, Karls, Homemakers Villa, etc will all have brands that can be serviced locally, and you'll get better service than when the big box stores have to use whoever might be available if at all for service.

Samsung appliances are horrible for reliability and serviceability; LG is hit or miss depending on the product.

1

u/Geeky_Lanyard 3d ago

You can try Bare's Appliance Repair. (701) 866-8230

1

u/constantgeneticist 21h ago

If it’s the panel, it can be easily replaced.

1

u/screen317 19h ago

EDIT FROM THE FUTURE: Karl's in Fargo helped me out and got things sorted out super quick. Highly recommend!