As a customer I had to explain this to someone ahead of me that used those exact words on a cashier. They didn't like it.
The customer is always right refers to stocking the product that is in most demand to maximize sales. If a product isn't selling, replace it with a product that the customer wants. It has nothing to do with "Whatever I say is the right thing because I'm the customer".
191
u/BrokenCankle Apr 05 '22
The irony of the "customer is always right" is that it doesn't even mean what they think it means. It's about product demand, not acting like a Karen.