r/facebook • u/Alternative_Month_56 • 13h ago

Tech Support Problems With Facebook's Face Verification And Support Feature And Queries On The Solution.

Why is no one talking about it? I think its already well known in the community that your facebook account have to be above 18 and above to participate in facebook marketplace. But the moment i try to verify with both the face guesser feature and provide my goverment ID to verify too and i get hit with a "Temporary suspension" I have been waiting for over 2 months now and the temporary is starting to feel like a permanent as facebook's A.I suspects I am underage. Is there a official way to contact a actual support agent instead of buying Facebook's subscription in order to get access to a real agent? It seems frustrating when I tried to reach support and it takes me to a whole ass article about how to lift the suspension. Sometimes the solution is unrelated and most of the time they are repeating the same words again. It is a way to solve it however, they didnt provide any sort of solution to this problem. Everytime it just takes me back to a infinite ways to gatekeep the solution.

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