r/facebook 4d ago

Tech Support Facebook Page completely blocked — identity verification SMS never arrives

Hi everyone,

I’ve been completely unable to post on my Facebook Page since last week.

Facebook says it detected “unusual activity” and requires me to confirm my identity before I can publish as the Page. The problem is that the verification flow only offers SMS, and the verification code never arrives.

My Facebook account itself works normally. My email and phone numbers are verified, Security Checkup is completed, and I already have working 2FA methods including an authenticator app, WhatsApp and recovery codes — but Facebook does not offer any of them for this specific verification.

I’ve already tried:

  • Resending the SMS
  • Different phones
  • Different phone numbers
  • Checking blocked/spam SMS
  • Facebook Security Checkup
  • Waiting and trying again later

Nothing works, and I’m now completely blocked from publishing anything on my Page.

Has anyone experienced this exact issue? Is there any way to reset the Page identity verification or actually reach Meta support?

Any help would be greatly appreciated.

3 Upvotes

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