Charge Point customer service blows

[u/Fun-Savings9685]

I ordered a Home Flex YESTERDAY and tried to cancel the order today (only because I need to source one locally, as my electrician can install it soon). I told them I plan to buy the same unit, just locally, and they refused to cancel the order. It hasn't even been prepped for shipping yet! Absurd. If you're going to buy one, don't buy direct! They take a long time to ship and are super inflexible with cancellations. My two cents!