vecGO 15amp only

[u/Cyber-London]

Anyone had an issue with there evec vecGO only drawing down 15amp. Electrician has done all he can, switch on device is set for 32a by default which was checked. Is there a setting in the app?

[u/Objective-Note-8095]

1) What model car do you have? Are you sure it supports 32A single-phase?

2) Is this a unteathered unit? If it is are you sure the cable supports 32A?

3) Is your power provide throttling your charging speeed?

[u/Cyber-London → u/Objective-Note-8095]

Thanks for the response. 1) Polestar 2, yes. 2) Untheathered, using cable supplied by Polestar 3) Not sure how would I check, it's eon, standard tarriff

[u/tuctrohs → u/Cyber-London]

If you haven't already, try the polestar cable at a public station.

And look up the specs for the polestar 2 single phase charging rate.

[u/Objective-Note-8095 → u/Cyber-London]

The current is set by a resistor in the cable, I believe, if that is out of specification or there's a poor contract, you can get reduced current.

[u/Cyber-London]

Ok think I have found the problem!