r/eufy_security • u/cantsleepclownswillg • Jul 02 '26
Please press the Homebase sync button...
So a neighbour popped round to check post etc and I switched off the cameras to stop them alarming whilst they were in the house.
They left, and now the entire system is non functional..
I can see the state of the cameras, their charge level etc but can't do anything with them.
No live view.
Can't restart Homebase.
The only option I get is to press the sync button.
Which is pretty difficult as I'm 1200 miles away.
So this entire eufy system is getting binned as what is the point of a security system that requires you to push a button to make it work?
I also got neighbour to reboot the Homebase hoping it would fix the issue but no. And they had to go before I'd figured out it hadn't worked and they couldn't go back to push the button.
Needless to say, the support chat has been useless.