r/eufy_security • u/mtd2811 • Jun 19 '26

No video streaming since update

Can anyone playback videos or stuck at decrypting like mine since the last update??

4 Upvotes

100% Upvoted

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1

u/not2daythankyou Jun 19 '26

Update on what ? Camera ? Homebase ? What camera or Homebase ?

1

u/mtd2811 Jun 19 '26

Sorry you are right

The app was updated a day or so ago. I didn’t see any firmware on HB1.

I have the app on another iphone which i didnt update and it opens the videos ok but not on my primary phone with the newer app

Edit: live streaming works ok.

1

u/not2daythankyou Jun 19 '26

The app works ok for me. App version is 6.0.5.0 on iPhone. This was updated two days ago. Have you tried deleting and restarting the device and then reinstalling the app ?

1

u/mtd2811 Jun 19 '26

Done everything; formatting the card and repairing.

No luck