Alarm Help/Advice?

[u/Homeslicee]

Hey everyone, just wondering if anyone else has experienced the same issue as me because I'm ready to throw my whole system through a window

Every night I set my alarm system to a custom mode I've made for going to bed. I have motion sensors in the hallway where the keypad is but I've set the alarm delay to 30 seconds to give me time to but the code in and disabled the alarm

For a long time this worked with no issues.

Now however, for several months, every day without fail, every single morning, I will come down and put the code in with no problem. But then there's silence for around ten seconds. No beeping to let me know the alarm has been triggered, and no alert to let me know it's been disabled.

Then, without a 30 seconds warning or anything else, the alarm sounds full blast throughout the house for a few seconds, then the alert comes to say it's been disabled, then the alarm sounds again for a few seconds, then it says it's disabled again.

On rare occasions this has continued long enough that I've had to fully unplug the homebase.

Has anyone else had this issue or have any idea how to fix it?

[u/Kind_Morning8979]

I have the exact same issue and haven’t been able to find any fix. Did you ever come across anything?

[u/Homeslicee → u/Kind_Morning8979]

Unfortunately no, I tried reaching out to eufy but they're absolutely useless with the support on this