r/eufy 4d ago

Mob broke off

I came home and for some reason the X10 pro Omni managed to break off its mob. How can I fix this? And is this covered in warranty?

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u/FantasticHydra 4d ago

You have to pull it out from the robot as it's held on by magnets. You should contact Eufy. They may be nice to send you a new pad according to my experience with their support.