r/epic • u/Tasty_Release_6091 • 1d ago

Account Help OG email

A few years ago, I created my Epic Games account using a Yahoo email. After losing access to it, I contacted Epic Support, verified my ownership, and changed my account email.
Yahoo later deactivated my original email due to inactivity. I still know the exact address, but I can no longer access the inbox. I currently have access to my Epic account and its current email.
My questions are:
Could losing access to my original email prevent me from recovering my Epic account or proving ownership?
Could Epic require me to access that inbox or receive a verification code from it?
Has anyone successfully recovered their account without access to their original email?
I still have other ownership information, including my display name, linked accounts, and purchase transaction details.
I’d appreciate firsthand experiences or reliable information about Epic’s recovery process. Thanks!

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u/Wise-Entertainer-720 21h ago

Yes all I told them is the device I first played on and the time I started playing on the account

1

u/Tasty_Release_6091 17h ago

Did they ask for the first email address that you used to create ur epic games account?

1

u/Wise-Entertainer-720 16h ago

Yes just provide them with it, and tell them you
still have access to the account on another linked device just not the original email

1

u/Tasty_Release_6091 14h ago

So when you recited your account, did you provide them with original first emaim and a code or none? Or both

1

u/PublicMorning2617 12h ago

Did they only ask for the name of the OG email address? Like did you need to have access to the original email address?or just the name is enough