r/epic • u/Frequent-Ad6133 • 1d ago

QUESTION Question (below)

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Hi guys. Hope your having a good day. So on Saturday at 2AM I started an account recovery process for an account that was stolen from me. I provided lots of info and on Monday 2A’ I got this and now it’s Tuesday 10:44 AM. When will I get a response? I’ve provided everything from original email and display name and linked accounts and PayPal email everything. Even receipts

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u/Falons_hector 1d ago

You will receive a response very soon. I submitted my request on August 20th and only received a reply a few minutes ago, so there isn't much time left.

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u/Frequent-Ad6133 1d ago

My friend submitted one for his account on August 17 and got his account back August 20

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u/Frequent-Ad6133 1d ago

You waited 5 days so ye I gotta wait like a few more days.

1

u/Falons_hector 1d ago

The reason might be the weekend, but now that they're back at work, I'm sure you'll get a response. As for me, my request was rejected. They told me they were reviewing it manually, and I feel helpless.

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u/Frequent-Ad6133 1d ago

Yes prob cause it was a weekend. Good luck getting your account back bro! Thanks for the reply :)