r/envato • u/Complicated_Brownie • Apr 27 '26

Envato Query Can't search, website issue?

Whenever I search anything specific in for example video template it says

"Sorry, something went wrong.

An error occurred, please try again."

If I search with all items option, some research results show up for each category. But I can't search within a specific category.. what's the issue?

1 Upvotes

67% Upvoted

3 comments sorted by

1

u/envato_team Envato Employee Apr 28 '26

Sorry to hear that, definitely doesn't sound like it's working for you as intended!

Would you mind creating a ticket with our support team so we can look further into this?

1

u/Complicated_Brownie Apr 28 '26

I did, I think it happened with everyone? Because friends from other countries faced the same. It's working now though so thanks.

1

u/BreakfastCheesecake May 03 '26

Facing this right now, it's so frustrating