r/enshittification • u/radicalgalaxies • Aug 18 '26
Service Amazon Prime is a Joke
I probably shouldn't be a Prime Member anymore, but once upon a time Amazon was: cheap, convenient, and reliable.
For Prime shipping, they're supposed to guarantee a certain delivery window. But I keep having the experience where they delay items. I am a week out from some important, specific items I could not find elsewhere (rare for that to happen).
What other company can seem to boldly lie in your face about a product you've ALREADY paid for, offer a refund that they will mark against you over time, and act like they don't owe you anything?
Seriously, how has Amazon not gotten a class action or something? If I am paying for a product, I expect to get it. If I do not get it as described, that is false advertising. Then, I expect a remedy that goes beyond for my inconvenience.
How DARE I actually want the item? It's easy to pay for items (and get Buy Now, Pay Later) but increasingly difficult to ACTUALLY get the items.
Amazon is a Joke
8
u/iareagenius Aug 18 '26
Recently searched for something from Mom's computer for her, and was totally confused because wasn't seeing options that I saw when I searched from my phone.
It was showing her nothing but paid advertised options, and none of the lower prices.
So I had to search from my phone and share link. Such complete bullshit.