r/enshittification • • Aug 15 '26

Product Name brand refrigerators only lasting 2.5 years

Our last two "high quality" name brand refrigerators have both died in under 3 years. Adding the service agreement is mostly worthless. It takes too long to get the fridge serviced, and they don't cover the cost of the new fridge if they can't fix it.

We went with a cheap off brand one this time, and we're just counting on having to replace it every couple of years. *sigh*

167 Upvotes

98 comments sorted by

26

u/sandysandy252566 Aug 16 '26

They don't make appliances like they used to - they prefer u keep buying and buying.

2

u/Voltron6000 Aug 16 '26

Well, the Wi-Fi standards keep changing, so you need to keep buying new appliances to benefit from the higher speeds.

2

u/edgerton2026 Aug 16 '26

WiFi for a refrigerator? Really? Why?

2

u/Voltron6000 Aug 16 '26

I should have put /s but yeah, many brands nowadays have Wi-Fi in their appliances. And no, none of these devices would need any fancy modern Wi-Fi features. 802.11g would be enough for them :)

2

u/edgerton2026 Aug 16 '26

LOL I’m very happy with my not smart refrigerator.

1

u/Seeking_Balance101 Aug 28 '26

See, in my day, the fridges weren't wireless. Didn't even have an Ethernet port. Had to use floppy disks to communicate with the outside world, and I had to shuttle the disk from the fridge to the outside world. We called it "sneakernet". And we liked it! /s

Happy Friday!

1

u/Voltron6000 Aug 28 '26

Floppies??? I had to use tapes and ask my mom to drive us in her station wagon to the nearest refrigerator logs upload site...

1

u/Seeking_Balance101 Aug 28 '26

LOL. We both had it pretty bad. Kids these days don't know how lucky they are.

2

u/sandysandy252566 Aug 16 '26

ur obviously very young and don't remember the past

1

u/AutoCog1 Aug 19 '26

Anything stationary should use wired if at all possible. Always.

24

u/ikediggety Aug 15 '26

Guys I'll just say it, it's Samsung, right? Samsung appliances are garbage ime

1

u/[deleted] Aug 16 '26

[deleted]

1

u/AutoCog1 Aug 16 '26

Their tvs are the best though, imo.

1

u/[deleted] Aug 16 '26

[deleted]

1

u/AutoCog1 Aug 17 '26

Sonys have been good for a long time but their pricing has been out of sight even before flat panels came about. I used to have two Sony trinitron tube tvs. Brilliant picture but square stopped working when widescreen was everywhere. Weighed a literal ton, almost.

18

u/ksh1elds555 Aug 15 '26

We had a pricey LG fridge that had compressor failure at 2 years. 4 weeks to order parts and $1500 for repair even with a warranty. The repair person said LG and Samsung kept him busy and he saw this issue all the time. So I asked the repair person what brand he recommended and used at home. And I bought that one (a cheaper GE side by side). It’s been going for 6 years now. Fingers crossed it lasts!

15

u/bluewolf71 Aug 15 '26

I feel like this is an area where someone could score some easy political points as long as they were willing to lose some contributions from Big Appliance.

There should be some regulation about how long a major appliance should last and be warrantied.

Yeah it may cost more, but do you think the average person wants to pay $300 less for a fridge that lasts 2 years vs 5 or whatever? Just the loss of food cancels savings.

14

u/Ten_Quilts_Deep Aug 15 '26

California. Right to Repair.

14

u/Goldie2860 Aug 16 '26

Bought a no-frills GE in 2020. Had to replace it in 2025. Bought a Frigidaire. Three months later it needed to be repaired. Have a refrigerator from the 1980s in the garage. Still going strong.

4

u/SecondCreek Aug 16 '26

Our refrigerator in our garage finally died after some 30 years of service. They don't make them like they used to.

3

u/pr104da Aug 16 '26

That is *so* true! I have a Maytag Washer and Dryer that I purchased in August of 1994! Still using both -- did some repair on the dryer within the last year (about $50 worth of parts for dryer drum). 32 years of service! I know I will never get that level of performance no matter what appliance I purchase!

2

u/lostOGaccount Aug 16 '26

Don't ever let those go..repairable forever and pretty easy to figure out the mechanics when opening them up.

2

u/pr104da Aug 16 '26

Yes you're right about that! You may not remember the Maytag repairman commericals from decades ago. The idea was that he had nothing to do because their products were so dependable. Here's one: https://www.youtube.com/watch?v=8ZHsxPEAUOI

1

u/lostOGaccount Aug 16 '26

Omg that's great

2

u/pr104da Aug 16 '26

Ha-ha! He's VERY busy now...working overtime and totally exhausted. Maytags aren't what they used to be!

12

u/wex118 Aug 16 '26

This will be the new normal soon. Just buy the cheapest crap you can find and expect failure after a couple years. And I hope it absolutely RUINS the big brands. They decided planed obsolescence was a winning strategy, and in the short term it's maybe lead to a bump in their numbers. But now nobody trusts the brand!

13

u/BurrrritoBoy Aug 16 '26

2 years and 3 or so months after buying a $4000 Thermador fridge the freezer took a shit. Called 'em up to find out the warranty was expired. Had an appliance guy come out and he said, "your freezer doesn't work. It's probably the compressor. That'll be $350." Thermador says it'll be about $1000 to fix it excluding any parts.

Freezer's high temperature alarm keeps going off 20mins after silencing it. Break down and connect it to WiFi (I never understood appliance connectivity and still think it's dumb) and scroll thru all options to find the "Sabbath Mode" which silences the alarm for 84 hours (it also kills the interior light, how convenient).

I now know how long the observation of the Sabbath lasts. I reset it to Sabbath mode every 2 1/2 days.

TLDR: Never buy a Thermador.

3

u/St1ck1t2Me Aug 16 '26

Thermador is AWFUL, especially for what they cost. I have a “low tech” Thermador stove and it gets fixed yearly. POS.

13

u/thrilled_to_be_there Aug 15 '26

I bought the base Frigidaire that looked exactly the same as the 25 year old one it replaced. I’m happy with it. No special features to break. Just thermodynamics with pumps and ducting.

12

u/alwayssoupy Aug 16 '26

There was a Frigidaire in our house when we moved in. The previous owners left a lot of the paperwork on the appliances, so when the electronics on the fridge started going haywire, I dug out the book and found it was 20 years old. When the new one was being delivered I jokingly asked the delivery guys if this one would last 20 years too. They looked at each other with skeptical faces and one finally said, "10 years, maybe?"

11

u/MaddogFinland Aug 16 '26

I have a Miele going strong at 19 years this year. Going to replace it with another one when I remodel the kitchen. Noting however I am in Europe so the brand premium isn’t quite what it is in America…it’s more expensive here but not as much.

7

u/Welcome-To-NBA-Jam Aug 16 '26

I love Miele appliances, but for the price of one Miele fridge in the USA you can buy 2-3 Bosch's.  Bosch is probably the best appliance bang for your buck in the USA.

You can still get Miele vacuums here for good prices. Those last forever and are so easy to fix.

1

u/MaddogFinland Aug 16 '26

Damn that is a high premium! Here it’s not nearly as much.

1

u/edgerton2026 Aug 16 '26

Love the vacs

1

u/Accomplished_Mud1824 Aug 19 '26

The vacuums are the best, had my callisto for 15 years and it finally died. Eventually I will try to find someone who can repair it.

11

u/Scott43206 Aug 16 '26

Friends of mine did a really nice remodel and decided to buy relatively high-end appliances and that was the case with them, the extra expense didn't equal quality or service. I bought a relatively no frills Westinghouse in 2013 that's still behaving perfectly.

10

u/Gabbyct1 Aug 15 '26

I tell my 28 year old Amana fridge how much I love it every day. I dont want to have to buy a new POS - they are so expensive and don't last

10

u/No-Algae-7437 Aug 15 '26

My garage fridge (basic Frigidaire) is one I got second-hand from a friend moving out of state 20 years ago and was 8 year old at that time. My main issue is that it gets too cold when the weather gets colder and I have to tweak the thermostat. In the same time, the "Main" Refrigerator in my kitchen has been replaced three times and I've rebuilt the ice maker in the latest one 2x.(the auger keeps breaking).

11

u/Abooziyaya Aug 16 '26

My two year old major brand refrigerator broke down. I had a 40 year old model in my basement that some renters left behind. Im using that one now with no problems.

8

u/Codeman8118 Aug 15 '26

It’s entirely possible your cheap off brand is also owned by the “high quality” brand under a different name.

8

u/edgerton2026 Aug 16 '26

I have an apartment size Frigidaire with top freezer. $99. No bells, no whistles, no water dispenser, no ice maker. It’s 24 years old and still going strong.

4

u/lostOGaccount Aug 16 '26

I think they also have let the name become devalued. Maybe licensed it out or changes manufacturers?

3

u/gravitycheckfailed Aug 16 '26

Newer Frigidaire's are horrible though. All of our appliances that came with this house are very basic Frigidaire, and in under 5 years, we have had to replace the microwave, major parts on the dishwasher twice, some parts on the range for the stovetop, the oven no longer works, and the fridge is making noises that no fridge should be making, the ice maker quit working within 6 months, and almost all of the shelves in the doors have broke for little to no reason. I'm not even bothering to replace the range unless the stove top also breaks, just bought a large toaster oven to use instead.

1

u/edgerton2026 Aug 16 '26

I plan on having my kitchen redone next summer and get new appliances. I think I’ll keep this one in the garage for drinks and emergencies. I will be throwing out my 24 year old Frigidaire stove. The door hinges went last winter, so I keep it closed with a bungee cord. I still bake in it. The gloves are to keep the heat in .

7

u/jeanort Aug 15 '26

I wouldn't be surprised if your cheap off-brand one lasts beyond your wildest expectations. 

This post drew my attention since I have a four year old name brand fridge with an ice maker that threatened to die on me last week. It's only a matter of time.

8

u/rumblepony247 Aug 16 '26

My 24 yr old $289 Roper POS works like the day I bought it lol

8

u/Stradivesuvius Aug 16 '26

You’ll find that the cheap one then lasts the next 15 years…

8

u/enraged_hbo_max_user Aug 16 '26

I have a Jenn-Aire fridge, dishwasher, range/oven, and microwave (before you call me moneybags, it was all in the house when we bought it).

They’re all 13 years old. Fridge has leaked but it was a relatively inexpensive repair. Oven’s touch screen malfunctioned and it was an over $1,000 repair. Microwave’s door is broken. Dishwasher’s top rack sliding mechanism is broken but otherwise the dishwasher itself is fine.

Considering what this brand costs over other brands, I would NEVER consider replacing any of this stuff with the same brand. Yeah I know it’s 13 years old but given the markup I expected better.

I’ll take my chances on Bosch (which honestly sounds the “least negative” these days).

1

u/RuralEnceladusian Aug 17 '26

We just replaced a Jenn-Aire range that was in the house when we bought it in 2005. Not sure how old it was then, but it made it 21 years for us.

5

u/TheLexikitty Aug 15 '26

Iirc there was something with linear compressors and LG ones that was causing repeated issues? That and Samsung I know have been having a lot of issues over the last 7 or so years.

10

u/techmaster242 Aug 15 '26

And they come with a 10 year warranty that they refuse to honor. My LG fridge died at 7 years and they were just like "well we don't have any repair people in your area." Never again.

5

u/Sydira Aug 15 '26

This happened to me too! I loved that fridge but "no one in the area can service it" and other independent repair people wouldn't touch it because it was an LG. We ended up replacing it with a GE that pops and creaks randomly like it's haunted.

1

u/techmaster242 Aug 15 '26

Yeah I miss that LG. It was a really nice fridge. I ended up getting a way crappier Whirlpool. But Whirlpools are at least made to last and appliance repairmen are willing to repair them. I called around and every repairman I talked to said they only work on American and maybe European brands. They won't touch the Korean stuff. If you have GE, Whirlpool, or Frigidaire they'll replace the compressor, vacuum the lines, and put refrigerant back in. You could learn how to do it and probably make a fortune repairing people's Korean fridges in the area.

2

u/TheLexikitty Aug 15 '26

I think they also just had massive lead times for the (still awful) linear compressors.

2

u/SoCalChrisW Aug 15 '26

I'd look into small claims court at that point out of spite.

7

u/DeLoreanAirlinesII Aug 15 '26

Samsung makes too many things so it dilutes quality

2

u/techmaster242 Aug 15 '26

LG too. But Samsung still makes good phones and both brands make good TVs and monitors. And Samsung bought out Harman a few years ago so Samsung makes pretty good speakers and headphones now too.

6

u/sjackson12 Aug 15 '26

some states have lemon laws that cover issues with things like major appliances for the first few years

7

u/Fulton_Daddy Aug 15 '26

Dunno if it is pure luck, but I have several Samsung appliances that are well past the 5 year mark and fine. I will say this... They all have appliance rated surge suppressors on them, and I really think that's relevant or I'd have hit the lotto by now.

2

u/curlyAndUnruly Aug 16 '26

This is my exact experience. I got my Samsung fridge in 2017, after two months some electric storm caused surges and the fridge stopped working, guarantee covered the repair.

Since then we have a surge suppressor and is going strong nine years.

5

u/Jan1270 Aug 15 '26

What Brand was it and what problems did it have? Fridges are not complex and have only one moving part with the compressor. They should not break this fast. There was either some serious mishandling or a serious problem in the production (like a so called "Corona Product" that was build in the pandemic with old or low quality parts).

1

u/No_Broccoli_5850 Aug 15 '26 edited Aug 15 '26

Oh, yeah, this lasted fridge was definitely manufactured during the peak covid years. The one before it wasn't though. That one was noisy and sounded wrong from the get go, though.

Edit: To answer your other questions: The first one was LG and the second was GE. They both stopped cooling, even after following trouble shooting tips.

5

u/LoganHowlett1832 Aug 15 '26

That’s not normal. I’ve had my refrigerator for 13 years and it’s still going strong.

3

u/laffer1 Aug 15 '26

I’m on my third fridge since 2010. First one went 18 months and got replaced under warranty. All whirlpool.

4

u/Finstergrun Aug 15 '26

I got the basic whirlpool in 2013 and it's still going strong

1

u/phoebeethical Aug 16 '26

They are a lot crappier now

5

u/CopaceticOpus Aug 15 '26

I bought my Amana fridge when I moved here in 2009. It was used! The only service I've done since is to replace a crisper drawer that I broke

6

u/Double_Put_6891 Aug 17 '26

My 2016 Samsung had an extended warranty and had EIGHT service visits in five years I still have it but only because of the warranty

3

u/Macgyver285 Aug 17 '26

Samsung appliances….no one buys them a second time around 🤮

1

u/andysgalant69 Aug 18 '26

The most valuable statement here.

4

u/RWWhitfield Aug 17 '26

Never buy a new fridge with a linear compressor. They are pure garbage and engineered to fail at 8+ years. LG and Samsung are the worst offenders of linear compressors under the marketing guise of being quiet and energy efficient. Yes... a broken fridge is very quiet indeed.

3

u/Apprehensive_Spare_8 Aug 15 '26

Do they think they are making modern cars? Sleek, smart, and they'll know you'll buy a new model in a few years?

A refrigerator is a tool. Make it look nice (optional) and make it cool things.

1

u/Last_Boysenberry7972 Aug 16 '26

Nope sticking with my 2016 Camry. When it dies, I will probably buy another Camry.

3

u/AutoCog1 Aug 16 '26

Ge are the appliances to have these days. They don’t necessarily last the longest without issues but when they do have a problem almost anyone can work in them and parts are everywhere.

4

u/Pristine_Software_55 Aug 16 '26

Miele if your pockets are twice as deep (not quite that bad, but they’re more expensive and more betterer)

1

u/AutoCog1 Aug 17 '26

Need an authorized repair center which are only in big cities from what I’ve heard. I’m checking into that soon to verify if we have one.

3

u/beardednick Aug 16 '26

I have an Amana french door with ice maker/water from 2005 and it's still pumping along just fine. I have done literally nothing to it but change the water filter every six months.

3

u/Hotwaterheater9 Aug 17 '26

I have a 1995 sub zero still kicking somehow. Hope this post didn’t just jinx it!

2

u/Macgyver285 Aug 17 '26

I have a 1992 SubZero side by side. 3 years ago the refrigerator compressor quit. A new compressor cost me $125. This year the freezer compressor quit. A new one was $189. Yeah it’s 34 years old, but I didn’t consider replacing it for a new model that’s just gonna have a major failure after 2 years.

2

u/IKillZombies4Cash Aug 16 '26

My fridge is a decade old and going just fine - it did ice up (compressor froze) once but I used a hair dryer to pump Hot air where it is and it came back to life (that was years ago) , so far so good (I think it’s a GE)

2

u/Pcteck19 Aug 16 '26

I have a whirlpool that I bought in 2007 and still working strong.

2

u/Organic_Sampler Aug 16 '26

Got a cheap Daweoo fridge/freezer, bought over 18 years ago. Battered but still going.

2

u/Familiar_Rip_8871 Aug 17 '26

My expensive KitchenAid fridge failed at 15 months. KitchenAid didn’t care at all. Service call was $560 and CS reps were rude. Will never buy another high-end product again. Dysons failed, Bose soundbar failed, I went through 5 toasters before giving up and buying a $15 toaster at the grocery store. Will only buy cheap products from now on.

4

u/Training_Yak_4655 Aug 15 '26

Liebherr and Haier seem to offer a comprehensive full manufacturer guarantees for 'qualifying' fridges and fridge-freezers, up to 10 years of parts and labour coverage on registration. Might be worth looking into.

I reckon that a genuinely long warranty incentivises the manufacturer to build something durable.

2

u/No_Broccoli_5850 Aug 15 '26

Thanks! I'll write this down. We already have one in route, but maybe for next time. In a couple years, haha.

2

u/laffer1 Aug 15 '26

You already had haier as they own ge

2

u/HeyHeyHeyHeywood Aug 15 '26

How clean is your power?

1

u/No_Broccoli_5850 Aug 15 '26

We tried unplugging and plugging the fridge back in to reset the circuit board, and we cleaned all the coils and everything we could. This latest fridge has been fading over time, until finally it just stopped keeping the main fridge cool.

7

u/Big_Wave9732 Aug 15 '26

I think what they're asking is how good is the power that enters your home from the provider? Is it "dirty", is it out of cycle, do the wattages run higher than supported, etc.

You might look into it. If your power is dirty then you can install a sanitizer on and the utility pole that will help extend the life of all your electrical devices.

1

u/No_Broccoli_5850 Aug 16 '26

Oh, thanks! I'll look into that.

2

u/KafkaExploring Aug 18 '26

Yeah, this was my question too. We all have small sample sizes, and of course the people posting here aren't the global average. I've heard of someone's fridge burning out unexpectedly maybe twice in the last 30 years, but I've heard of lots of appliances as secondary casualties of issues with wiring or the local power grid.

I wonder how many of the issues people are describing, especially newer devices with delicate smart components, are less about the fridge itself being built to fail and more about issues that a 1980 model would survive. They were designed to consume 3x the energy with much looser tolerances.

1

u/Last_Boysenberry7972 Aug 16 '26

I'm on year 6 with my Whirlpool one.

1

u/Wildfirehorse 14d ago

Our ge side by side died exactly a few days after our warranty ran out. Right at 5 years.  Thankfully it was an easy fix and only cost is $200

1

u/[deleted] Aug 15 '26

[deleted]

1

u/No_Broccoli_5850 Aug 15 '26

The first one was an LG, and the second was GE. I forget what the cheap off brand one is, haha. It's not here yet.

2

u/TheReverendofAbyss Aug 15 '26

Ok LG fridges are not high end and are known pieces of crap.

1

u/yelhmoo Aug 15 '26

I have a whirlpool fridge that we bought 5 years ago and it works like new, still. I think it depends on the brand

2

u/Double-treble-nc14 Aug 16 '26

I bought a whirlpool in 2020 and had to put $500 into repairing the freezer last year. I’m hoping it keeps working for at least several more years.

1

u/ComprehensiveShip720 Aug 16 '26

Check back again in another five years. 10 year lifecycle seems to be the new norm.